Hospitality Aide

Shepherd of the Valley Lutheran Retirement Services•Warren, OH

17d

About The Position

The Hospitality Aide assists residents in a nursing home under the direction of nursing and medical staff. The role provides practical support to residents, families, and staff, including responding to resident requests, helping with food service and transportation, supporting activities, maintaining orderly resident rooms, and completing errands and administrative tasks as needed. Shepherd of the Valley is a Christian not-for-profit healthcare community whose stated values include compassion, respect, dignity, spirituality, integrity, and quality.

Requirements

High school diploma or general education degree (GED), or one to three months of customer-service-related experience and/or training, or an equivalent combination of education and experience.
Excellent customer service and communication skills.

Responsibilities

Answer signal lights to determine residents’ needs.
Assist with residents’ and family requests, limited to duties appropriate to the position.
Serve and collect food trays and assist with serving as needed.
Provide service help to residents and nursing staff as needed, including stocking drinks, snacks, and supplies.
Assist with transporting residents.
Assist with resident activity functions as needed.
Run errands, direct visitors, and answer the telephone.
Clean wheelchairs and geriatric chairs as instructed.
Keep resident rooms neat and orderly, including dropping off linens, cleaning bedside tables, and labeling and putting away personal and care items.
Check trash and water pitchers.
Assist nursing staff with administrative and other duties and tasks as needed.

Benefits

Medical, dental, vision, and prescription medication coverage for eligible employees
Fully paid $10,000 life insurance benefit
Flexible spending account for certain medical expenses and child care
Paid time off, accruing immediately
Seven paid holidays; double-time pay for working a holiday
In the third year of service, paid birthday and choice of floating holiday
Eligibility to participate in a 403(b) tax-deferred annuity from the first day
Professional Development Scholarship awarding $1,000 each year to employees pursuing further education in their field
Free STNA classes
Student loan forgiveness up to $2,500 paid out over four years
Ohio University tuition discounts: 5% for undergraduate programs and 10% for graduate programs
Discounts at local businesses
Bonus recognition for employees of the month
Recruitment bonuses for staff and residents
Ongoing longevity bonus after two years