Hospital Unit Coordinator

Dominion Hospital•Falls Church, VA

1d•Onsite

About The Position

Dominion Hospital is seeking an experienced Hospital Unit Coordinator to support its adult unit in Falls Church, Virginia. The role contributes to a safe and therapeutic milieu by promptly reporting observed behavior, milieu processes, and other relevant information. It also provides the secretarial and administrative support needed to manage and organize the nursing unit, including transcribing orders, faxing information, maintaining patient charts, directing visitors and phone calls, and prioritizing and directing patient calls. The coordinator must be able to prioritize and anticipate needs while remaining calm in stressful situations. The position supports nursing and clinical teams with admission and shift assessments, front-desk operations, medical-record coordination, quality reporting, and use of the Meditech order-entry system. Dominion Hospital describes itself as a 116-bed mental healthcare facility offering inpatient, partial hospitalization, and intensive outpatient programs in safe, confidential, and trauma-informed environments.

Requirements

High school education.
Basic Life Support for Healthcare Providers certification.
Crisis Prevention Institute certification.
Good verbal and written communication skills.
Ability to prioritize and anticipate needs and maintain composure in stressful situations.

Nice To Haves

Undergraduate degree in social science and/or at least one year in a related field.
Hospital administrative experience.
Computer skills.

Responsibilities

Provide appropriate information to assist the RN with admission and shift assessments.
Answer calls professionally and promptly while maintaining safety and efficiency at the front desk.
Use clear, friendly, empathetic communication and professional telephone mannerisms to encourage open communication and project a positive image of the unit.
Coordinate with the medical records department to complete account changes on time and assist with monthly copying and filing of documents.
Report staff, family, visitor, or quality concerns promptly as part of quality management activities.
Use the Meditech order-entry system for functions including admission data, transfers, discharges, diagnostic testing orders and results, and messages to other departments.
Ensure patient charts are complete and accurate and that required treatment signatures are obtained.
Organize patient information in a safe and secure area.
Perform nursing-unit administrative tasks, including transcribing orders, faxing information, maintaining charts, directing visitors and calls, and prioritizing and directing patient calls.
Promptly report observed behavior, milieu processes, and other pertinent information to help maintain a safe and therapeutic milieu.