Unit Coordinator, Martha's Vineyard Hospital

Mass General Brigham•Oak Bluffs, MA

3d•$21 - $44•Onsite

About The Position

The Unit Coordinator is a member of the Nursing Department who, under the direct supervision and in consultation with a professional licensed nurse, performs support services to assist nursing staff and optimize patient care. The position supports emergency department records and unit systems, telephone and visitor reception, communication, transcription of orders and requisitions, unit supplies and upkeep, and other related duties. The role is onsite at Martha’s Vineyard Hospital and has a rotating shift with 36 scheduled hours per week.

Requirements

High school diploma or equivalent required; experience cannot be substituted for the degree requirement.
Previous hospital experience preferred; 0–1 year preferred.
Legible handwriting and accurate spelling.
Must be able to read, write legibly, speak clearly, and understand English.
Ability to make timely independent decisions when circumstances warrant.
Ability to deal tactfully with staff, patients, family members, visitors, government agencies/personnel, and the general public.
Willingness to work harmoniously with professional and non-professional personnel and the general public.
Ability to move intermittently during the workday and to sit, stand, bend, lift, and move during working hours.
Ability to cope with mental and emotional stress, function independently, demonstrate flexibility and personal integrity, and work effectively with hospital leaders, physicians, department managers, and the public.
Good general health and emotional stability; ability to work with ill, disabled, elderly, emotionally upset, and sometimes hostile people.
Adequate sight and hearing, or prosthetics that enable these senses to meet the position’s requirements.
Ability to assist in evacuating patients and to lift, carry, and support patients.
Must remain alert to patient safety and may be exposed to infectious waste and diseases.

Nice To Haves

Knowledge of medical terminology.
Previous hospital experience (0–1 year preferred).

Responsibilities

Prepare Emergency Room charts for hospital admission and maintain adequate evacuation/CVA/MI admission packs.
Keep track of patient locations on and off the unit; complete lab and x-ray requisitions; maintain the unit log book and forward charts for coding promptly.
Assist the ER receptionist with admission information when needed and register patients when the receptionist is unavailable.
Photocopy patient records for transfers to off-island health facilities and perform other necessary clerical duties or errands.
Receive incoming and outgoing telephone calls, assess their priority, and accurately forward calls, messages, and information to appropriate parties.
Provide assistance and directions to visitors when indicated; route calls requesting medical information to voicemail or the appropriate person.
Coordinate calls to other facilities, including information exchange and appointments; maintain familiarity with CODE BLUE, fire and disaster plans, and trauma response procedures.
Maintain positive communication with hospital departments and, when needed, answer C-Med radio calls and relay information to licensed staff.
Transcribe doctors’ orders and requisitions and communicate with appropriate departments; bring STAT orders to the Charge Nurse immediately and do not take verbal orders.
Arrange patient transport with the Nursing Supervisor.
Maintain bulletin boards, blackboards, and charting areas; order supplies, including paper and forms, as needed.
Deliver specimens, equipment, and requisitions to the appropriate department when directed by nursing staff.
Arrange for patients’ personal valuables to be sent home or secured in the Business Office.
Explain and enforce visiting policies, direct visitors to waiting areas as appropriate, and inform nursing staff of scheduled imaging, lab, or operative procedures.
Maintain confidentiality within the hospital and community; perform other duties as assigned and comply with policies and standards.
Remain alert to patient safety and assist with patient evacuation when required.