Unit Coordinator, Martha's Vineyard Hospital

Mass General Brigham•Oak Bluffs, MA

3d•$21 - $44•Onsite

About The Position

A member of the Nursing Department who, under the direct supervision and with consultation of a professional licensed nurse, performs support services to assist professional nursing staff and optimize patient care. The Unit Coordinator maintains patient records and unit systems, handles telephone and visitor communications, transcribes doctors’ orders and requisitions, coordinates patient transport, and helps maintain unit supplies and work areas. The role also supports patient and visitor needs, communicates with hospital departments, and performs other duties as assigned. This position is onsite at Martha's Vineyard Hospital and has a rotating shift.

Requirements

High school diploma or equivalent required; experience cannot be substituted for the degree requirement.
Previous hospital experience preferred; 0–1 year preferred.
Legible handwriting and accurate spelling.
Ability to read, write legibly, speak clearly, and understand English.
Ability to make timely independent decisions when circumstances warrant.
Ability to deal tactfully with staff, patients, family members, visitors, government personnel, and the general public.
Willingness to work harmoniously with professional and non-professional personnel and the general public.
Ability to move intermittently throughout the workday and to sit, stand, bend, lift, and move during working hours.
Ability to cope with mental and emotional stress and to work effectively with ill, disabled, elderly, emotionally upset, or hostile people.
Ability to assist with patient evacuation and to lift, carry, and support patients.
Adequate sight and hearing, with or without prosthetics, to meet position requirements.
Good general health, emotional stability, flexibility, personal integrity, and ability to function independently.
Must remain alert to patient safety and be able to work amid frequent interruptions and varied conditions.

Nice To Haves

Knowledge of medical terminology.
Previous hospital experience.

Responsibilities

Prepare Emergency Room charts for hospital admissions and maintain adequate evacuation, CVA, and MI admission packs.
Know patient locations when they are on or off the unit.
Fill out laboratory and X-ray requisitions; maintain the unit log book and forward charts for coding promptly.
Assist the ER receptionist with admission information when needed, register patients when the receptionist is unavailable, and photocopy records for patients transferred to an off-island health facility.
Perform other necessary clerical duties and errands.
Receive incoming and outgoing calls, assess call priority, and accurately forward messages and information to the appropriate parties.
Provide assistance and direction to visitors when indicated; route calls requesting medical information to voicemail or the appropriate person.
Coordinate calls to other facilities, including information exchanges and appointments.
Know the CODE BLUE, fire, disaster, and trauma response plans; maintain positive communication with hospital departments.
Answer the C-Med radio when needed, obtaining information and relaying it to licensed staff.
Transcribe doctors’ orders and requisitions and communicate with the appropriate departments; bring STAT orders immediately to the Charge Nurse’s attention and do not take verbal orders.
Arrange patient transport with the Nursing Supervisor.
Maintain bulletin boards, blackboards, and charting areas, and order supplies needed by the unit, including paper and forms.
Deliver specimens, equipment, and requisitions to appropriate departments when directed by nursing staff.
Arrange for patients’ personal valuables to be sent home or secured in the Business Office.
Explain and enforce visiting policies and direct visitors to waiting areas as appropriate.
Inform nursing staff of scheduled X-rays, laboratory work, or operative procedures.
Maintain confidentiality within the hospital and community.
Attend and participate in continuing training programs related to the position.
Perform other duties as assigned and comply with policies and standards.