Unit Coordinator, Martha's Vineyard Hospital

Mass General Brigham • Oak Bluffs, MA

3d • $21 - $44 • Onsite

About The Position

The Unit Coordinator is a member of the Nursing Department who, under the direct supervision and in consultation with a professional licensed nurse, performs support services to assist nursing staff and optimize patient care. The role provides clerical, communication, transcription, supply, and unit-upkeep support, including in the Emergency Department. The coordinator maintains patient records and unit systems, receives and routes calls, assists visitors, transcribes orders without accepting verbal orders, helps arrange patient transportation, and performs other assigned duties while complying with hospital policies and standards. The position is onsite at Martha’s Vineyard Hospital, with 12 scheduled hours per week and a rotating shift. Work may involve exposure to infectious waste and diseases, frequent interruptions, contact with patients and visitors in challenging circumstances, and physical tasks including lifting and supporting patients.

Requirements

• High school diploma or equivalent required; experience cannot be accepted in lieu of a degree.
• Able to read, write legibly, speak clearly, and understand English; legible handwriting and accurate spelling are required.
• Able to make independent decisions in a timely manner when circumstances warrant.
• Able to deal tactfully with staff, patients, family members, visitors, government agencies/personnel, and the general public.
• Willingness to work harmoniously with professional and non-professional personnel and the general public.
• Able to move intermittently throughout the workday and to sit, stand, bend, lift, and move during working hours.
• Able to cope with mental and emotional stress, function independently, demonstrate flexibility and personal integrity, and work effectively with the CEO, physicians, department managers, and the public.
• Able to relate to and work with ill, disabled, elderly, emotionally upset, and sometimes hostile people.
• Able to assist in evacuating patients and, as required by working conditions, lift, carry, and support patients.
• Able to meet the position’s sight and hearing requirements, with prosthetics if needed; must be in good general health and demonstrate emotional stability.

Nice To Haves

• Previous hospital experience preferred; 0–1 year preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Prepare Emergency Room charts for hospital admission and maintain evacuation/CVA/MI admission packs.
• Know the locations of patients on and off the unit; complete laboratory and x-ray requisitions; maintain the unit log book and forward charts for coding promptly.
• Assist with obtaining admitting information and register patients when the receptionist is unavailable; photocopy records for patients transferred to off-island health facilities; perform clerical duties and errands.
• Receive and route incoming and outgoing calls and messages accurately according to call priority; assist and direct visitors when appropriate; route medical-information calls to voicemail or the appropriate person.
• Coordinate calls with other facilities and arrange information exchange and appointments; maintain familiarity with CODE BLUE, fire and disaster plans, and trauma response procedures.
• Maintain positive communication with hospital departments and answer the C-Med radio when needed, relaying information to licensed staff.
• Transcribe doctors’ orders and requisitions and communicate with appropriate departments; bring STAT orders to the Charge Nurse immediately and do not take verbal orders.
• Arrange patient transportation with the Nursing Supervisor.
• Maintain bulletin boards, blackboards, and charting areas; order supplies, including paper and forms; deliver specimens, equipment, and requisitions as directed by nursing staff.
• Arrange for patients’ personal valuables to be sent home or secured in the Business Office.
• Explain and enforce visiting policies, direct visitors to waiting areas, and inform nursing staff of scheduled x-ray, laboratory, or operative procedures.
• Maintain confidentiality within the hospital and community; perform other duties as assigned and comply with all policies and standards.
• Remain alert to patient safety and assist with patient evacuation when required.
• Attend and participate in continuing training programs related to the position.

Benefits

• The posting describes comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs; it does not specify individual benefit plans.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED