Hospital Service Rep - (Flex)

Carter BloodCare • Bedford, TX

8d • Onsite

About The Position

The Hospital Service Representative (HSR) performs distribution functions during an assigned shift, ensuring accurate unit transactions and compliance with regulations and procedures for issuing, storing, and transporting blood products. The role operates under direct supervision, reporting to the Manager of Shift Operations and working under the direction of the Shift Supervisor.

HSRs are expected to support department and Carter BloodCare goals by maintaining a strong driving record, professional appearance and demeanor, attention to detail, and above-average customer service and communication skills. The position involves driving throughout the Dallas–Fort Worth metroplex, handling and delivering blood products (including some bio-hazardous material), completing regulated transactions, and conducting routine heavy lifting and extensive walking. Regular full-time attendance during office hours is required, although the position is listed as Flex / PRN with shifts varying according to need.

Requirements

• High school graduate or equivalent.
• Maintain an excellent and acceptable driving record consistent with Carter BloodCare standards.
• Good verbal and written English communication skills.
• Ability or aptitude to learn computer blood banking and inventory management software and programs.
• Working knowledge of area highways, freeways, major thoroughfares, and alternate routes to various areas.
• Ability or aptitude to learn applicable AABB standards and FDA regulations associated with distribution, storage, and transportation of blood products.
• Ability to lift 40 pounds.
• Above-average customer service and communication skills.
• Ability to maintain a professional appearance and demonstrate attention to detail.
• Valid driver's license.

Nice To Haves

• Six months or more of driving experience in the Dallas–Fort Worth metroplex area.
• Some experience with computers, printers, and cellular phones.
• Some experience with direct customer service interaction.

Responsibilities

• Perform distribution functions during the assigned shift.
• Ensure accuracy in unit transactions and comply with regulations and procedures governing the issuance, storage, and transportation of blood products.
• Drive throughout the metroplex service region to deliver blood products to hospital blood bank laboratories.
• Handle, pack, and deliver blood products, including some bio-hazardous material, in compliance with applicable regulations and procedures.
• Complete federally regulated unit transactions accurately.
• Maintain a professional demeanor while on duty, especially at hospitals and while driving.
• Maintain an acceptable driving record consistent with established Carter BloodCare standards.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED