Hospital Security Officer (2nd Shift & 3rd Shift)

UIOWA • Iowa City, IA

7d • Onsite

About The Position

The University of Iowa Health Care department of Safety and Security is seeking a Hospital Security Officer to help maintain a safe and secure environment for patients, visitors, and staff in the institution’s buildings and grounds. The position provides customer service, security patrols and surveillance, incident response and investigation, and assistance with operational needs such as access, elevators, and traffic and parking enforcement. Officers also enforce institutional policies and procedures and complete required training and certification.

Requirements

• Two years of experience in security and safety, fire safety, or law enforcement; or one year of post-high-school education related to security and safety and one year of experience in security and safety; or two years of post-high-school education related to security and safety.
• Possess an appropriate driver’s license and meet UI Fleet Safety Standards.
• Obtain basic certification from the International Association for Healthcare Security and Safety (IAHSS) within six months of hire and maintain it throughout employment.
• Ability to walk and climb stairs, lift and carry 50 pounds, work outdoors in extreme weather conditions, and see and hear accurately in daytime and nighttime conditions.
• Complete the IAHSS Basic Online Course within six months of the start date.
• Complete the 8-hour Management of Aggressive Behavior (MOAB) training within the first 90 days.
• Complete Health Safety Professional (HSP) training within the first 90 days.

Nice To Haves

• Two years of customer service experience.
• Proficiency in Microsoft Office applications, including Word, PowerPoint, and Excel.
• Exceptional written and verbal communication skills.

Responsibilities

• Provide exceptional customer service to patients, visitors, and staff entering the hospital.
• Assist patients, visitors, and staff with wayfinding and information.
• Perform security checks, patrol the facility, and monitor special assignments.
• Conduct incident investigations and provide documentation for follow-up.
• Respond to and assist with safety and security incidents.
• Respond to door lock and unlock requests, troubleshoot elevator problems and assist with extrication as needed, and assist with traffic and parking enforcement.
• Respond to and resolve emergencies, including fire, HazMat, and security alarms.
• Provide security surveillance of the institution, including psychiatric units.
• Use computers to process data and operate fire alarm and security systems.
• Escort people to parking ramps and outlying areas.
• Perform safekeeping procedures.
• Communicate effectively orally and in writing.
• Enforce institutional policies and procedures.

Benefits

• Paid vacation.
• Sick leave.
• Health, dental, life, and disability insurance options.
• Employer contributions to retirement plans.
• Starting pay of $18.72 per hour, plus shift differential and potential overtime.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed