About The Position

The University of Iowa Health Care Downtown Campus Department of Security is seeking a Hospital Security Officer to provide public safety and protect life and property. The officer performs security services, including electronic surveillance and campus patrols, enforces policies and procedures, and coordinates responses to potential problems and emergencies involving patients, employees, and visitors. The position also works with the Environment of Care committee to support a safe, multidisciplinary care environment and participates in employee awareness and education. The officer investigates incidents; prepares clear, accurate reports and shift activity summaries; responds to routine and emergency calls; patrols assigned areas; and performs inspections involving items such as fire extinguishers, emergency and exit lights, and sprinkler systems. Emergency responses may involve disasters, fire, tornadoes, duress alarms, hazardous-material decontamination, infant abductions, bomb threats, non-violent crisis intervention, and aggressive patients, guests, or visitors. Other duties include assisting patients, visitors, and employees; providing escorts, lockout assistance, and jump starts; controlling and enforcing traffic rules on hospital property; processing found property; transferring deposits between the hospital and financial institutions; and maintaining a basic understanding of key-management programming. This is a regular salaried position at the University of Iowa Health Care Medical Center Downtown, located at 500 E. Market Street in Iowa City, Iowa. The hospital has 194 beds and became part of Iowa’s only comprehensive academic health system on January 31, 2024. The position is scheduled for the weekend shift and is listed as 60% time.

Requirements

  • Two years of experience in security and safety, fire safety, or law enforcement; or one year of post-high-school education related to security and safety plus one year of relevant experience; or two years of post-high-school education related to security and safety.
  • Possess an appropriate driver’s license and be able to meet UI Fleet Safety Standards.
  • Be able to obtain basic International Association for Healthcare Security and Safety (IAHSS) certification within six months of hire and maintain it for the duration of employment.
  • Applicants must upload a resume that clearly addresses how they meet the required and desired qualifications.
  • Successful candidates must self-disclose conviction history and undergo a criminal background check.

Nice To Haves

  • Two years of customer service experience.
  • Proficiency in Microsoft Office applications such as Word, PowerPoint, and Excel.
  • Exceptional written and verbal communication skills.

Responsibilities

  • Provide public safety and protect life and property.
  • Perform electronic surveillance and patrol the campus and assigned areas.
  • Enforce hospital policies, procedures, regulations, guidelines, and policies as needed.
  • Coordinate and provide responses to routine calls, emergencies, and other potential problems involving patients, employees, and visitors.
  • Work with the Environment of Care committee to help establish a safe care environment and support a multidisciplinary approach to security and safety.
  • Participate in employee awareness and education.
  • Investigate incidents and prepare clear, accurate reports, including daily shift activity reports and written communications for other safety and security officers.
  • Perform assigned inspections, including inspections of fire extinguishers, emergency and exit lights, sprinkler systems, and hazards; conduct fire drills as assigned.
  • Provide emergency response for situations such as disasters, fires, tornadoes, duress alarms, hazardous-material decontamination, infant abductions, bomb threats, non-violent crisis intervention, and aggressive patients, guests, or visitors.
  • Provide information and assistance to patients, visitors, and employees.
  • Provide escort services, lockout assistance, and jump starts as requested.
  • Provide traffic control and enforcement on Mercy-owned or operated property.
  • Receive, inventory, and enter found property into the lost and found system.
  • Transfer deposits between the hospital and financial institutions to maintain security of funds.
  • Maintain a basic understanding of key-management programming.

Benefits

  • Paid vacation
  • Sick leave
  • Health insurance options
  • Dental insurance options
  • Life insurance options
  • Disability insurance options
  • Employer contributions to retirement plans
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