HOSPITAL PATIENT FLOW COORDINATOR

Froedtert•Menomonee Falls, WI

54d•Hybrid

About The Position

The Hospital Patient Flow Coordinator is a clinical leadership role responsible for real-time bed management and patient placement strategy across the organization. The coordinator collaborates with physicians, nursing leaders, admitting staff, and hospital administration to ensure patients are placed safely, efficiently, and appropriately. The position influences hospital-wide quality, safety, throughput, and capacity strategy, and involves autonomous decision-making in a fast-paced environment. The coordinator maintains awareness of hospital census, staffing, and bed availability; uses EPIC Bed Planning and surgical and ancillary schedules to guide placement; and adjusts admission plans as conditions change. The role anticipates capacity barriers by monitoring demand, coordinating responses to high census, and partnering with critical care, acute care, and unit leaders. It also facilitates transfers, advises on admission status and medical necessity for direct admissions, participates in drills and mass-casualty accountability, and contributes to quality and process improvement. This is a hybrid position with a 0.6 FTE and 24 standard hours per week. The stated schedule is every Friday, Saturday, and Sunday from 11:00 p.m. to 7:30 a.m.

Requirements

At least 4 years of nursing experience, including at least 3 years in acute care nursing.
Bachelor of Science in Nursing required; in lieu of the bachelor's degree, either an additional 3 years of experience or active enrollment in a bachelor's program with a defined end date is required.
Current Wisconsin Registered Nurse license or a multistate nursing license from a participating Nurse Licensure Compact state.
Strong verbal communication skills and comfort working in a fast-paced environment.
Ability to communicate effectively with a variety of staff and in all areas of practice.
Ability to assess and continually improve communication and conflict-resolution skills when interacting with patients, families, physicians, and staff.

Nice To Haves

Previous registered nurse experience in critical care or the emergency department.

Responsibilities

Maintain situational awareness of hospital census, staffing levels, and bed availability.
Use EPIC Bed Planning and surgical and ancillary schedules to guide strategic patient placement.
Develop and adjust daily admission plans based on real-time changes.
Monitor emergency department volumes, elective procedures, and clinic patterns to anticipate bed demand.
Coordinate hospital redirection and overcapacity status during high-census periods.
Partner with critical care and acute care coordinators and unit leaders to anticipate admissions.
Collaborate with nurse managers, administrative representatives, physicians, the staffing office, and admitting staff.
Facilitate in-house transfers while considering acuity, equipment, and disease-management needs.
Provide guidance on admission status and medical necessity for direct admissions.
Participate in yearly hospital drills and statewide accountability for mass-casualty events.
Engage in high-stakes decision-making during capacity surges.
Monitor patient-placement metrics.
Lead bed-flow huddles.
Contribute to updates in Allocation of Services guidelines.