RN Patient Flow Coordinator-1

Children's Healthcare of Atlanta•Brookhaven, GA

5d•Onsite

About The Position

Coordinates and handles consult calls and transfers based on Transfer Center guidelines and preferences. Assesses, determines, and coordinates placement of admissions (elective and emergent) and transfers in accordance with clinical standards and guidelines. Ensures patients are placed in clinically appropriate levels of care via established preferences and protocols. Upholds standards of systemwide customer service program. This will be day/variable shifts (7AM-7PM, 10AM-10PM, 11AM-11PM).

Requirements

2 years of experience in bedside nursing; pediatrics preferred
Graduate from an accredited school of nursing.
Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Licensure Compact
Basic Life Support (BLS) certification from the American Heart Association within 30 days of employment
Pediatric Advanced Life Support (PALS) certification from the American Heart Association
Ability to manage multiple and continually changing priorities and make rapid decisions
Demonstrated ability in integrating pathophysiology, psychology, and sociology into the pediatric clinical setting
Effective verbal and written communication skills and ability to handle conflict and reach consensus and collaboration
Must have computer experience and proficiency in a wide variety of software, e.g., Microsoft Office applications and database management

Nice To Haves

Bachelor of Science in Nursing
Epic, Microsoft Teams, Cisco (call systems), RedCap
Previous ED, NICU and/or PICU experience

Responsibilities

Coordinates patient placement activities via Transfer Center to optimize patient flow, patient outcomes, admission appropriateness, and cost efficiencies in support of organizational strategic initiatives while working with campus house supervisors, physicians, and nursing staff.
Maintains assigned databases.
Collaborates in collection of data for identification and resolution of flow issues.
Collects, analyzes, and interprets outcome data systematically to identify problem areas and assess the need for improvement and/or support changes in systemwide processes in relations with Transfer Center.
Prepares periodic reports as directed.
Participate actively and contribute to organizational initiatives that impact patient flow.
Supports continuous performance and quality improvement.
Communicates openly with appropriate leadership team to ensure knowledge of key decision factors.
Serves as clinical resource for patient placement by ensuring smooth functioning of Transfer Center process to reduce wait times and avoid unnecessary patient movements.
Maintains positive working relationship and demonstrates excellent customer services skills in all interactions between Transfer Center and physicians, internal customers, and external customers.
Assists with orientation and continuing education of peers.