Hospital Parking Lot Attendant

Reimagined Parking • Miami, FL

6d • Onsite

About The Position

The Parking Lot Attendant monitors parking lots, garages, and other designated parking areas to support safe traffic flow, proper vehicle placement, customer service, and efficient facility operations. The attendant patrols assigned areas, identifies parking violations, reports them to UM Public Safety, assists customers, and reports safety, security, and operational concerns. The role is based at UHealth, 1400 NW 12th Ave, Miami, Florida. Pay is $17 per hour, and shifts vary and may include weekends. Before beginning employment, employees must provide proof of MMR, varicella, hepatitis B, and flu vaccinations. The job requires frequent walking and standing, work outdoors in varying weather, and interaction with vehicle traffic and customers, including upset or frustrated customers. The position also involves operating guest vehicles and performing basic troubleshooting and maintenance on parking equipment.

Requirements

• Must be at least 21 years of age.
• Valid driver’s license with a good driving record.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and provide documentation verifying eligibility, as required by the Department of Homeland Security; employment eligibility is confirmed through E-Verify.
• Excellent customer service and communication skills.
• Ability to communicate with guests.
• Ability to learn quickly and use sound decision-making in a fast-paced environment.
• Ability to operate guest vehicles with normal eye-hand and hand-foot coordination.
• Ability to walk or run between the valet stand and customer cars for extended periods, sometimes for the entire shift.
• Ability to operate manual-transmission vehicles.
• Frequent walking and standing for extended periods; ability to work outdoors in various weather conditions and to bend, stoop, and climb stairs.
• Proof of MMR, varicella, hepatitis B, and flu vaccinations is required before beginning employment.

Nice To Haves

• Previous valet experience preferred.

Responsibilities

• Patrol parking lots, garages, and designated parking areas to ensure compliance with parking regulations and permit requirements.
• Monitor facilities for unauthorized vehicles, improper parking, and restricted-access violations.
• Direct vehicle and pedestrian traffic during peak periods, special events, emergencies, and facility closures.
• Answer questions and assist employees, patients, visitors, students, and guests courteously.
• Educate customers about parking rules, permit requirements, payment options, and transportation services.
• Report parking violations, accidents, incidents, suspicious activity, safety hazards, damaged equipment, and maintenance concerns to the appropriate supervisor.
• Assist with parking access issues, gate malfunctions, ticket disputes, and parking payment inquiries.
• Maintain a clean, professional appearance and comply with departmental uniform and safety requirements.
• Support traffic management operations and other parking facility activities as assigned.
• Follow organizational, safety, and security policies and procedures.
• Perform basic troubleshooting and maintenance of parking equipment, including replenishing ticket and receipt rolls, clearing credit card and ticket jams, resetting gates, and servicing parking payment stations.
• Perform other related duties as assigned.

Benefits

• 10 days of paid time off and 8 paid holidays (full-time only).
• Medical, dental, and vision coverage for employees and their families (full-time only).
• Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones (full-time only).
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program with behavioral health care for employees and family members.
• Parental and caregiver leave (full-time only).
• Paid sick leave based on state laws and regulations (part-time only).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed