Hospital Outpateint Clinic Manager

Apollo Behavioral Health Hospital•Baton Rouge, LA

18d•$40,000 - $60,000

About The Position

The Hospital Outpatient Clinic Manager serves as the clinic’s Office Manager, ensuring outpatient services run smoothly, safely, and in line with healthcare regulations. The role keeps documentation, staff oversight, and quality systems aligned so patients receive timely, compliant care. The manager oversees clinic operations and administrative workflows, leads QAPI reporting and participates in monthly and quarterly meetings, monitors medical-record quality and deficiencies, and supports corrective action plans. The role also supports utilization review activities, including continued-stay, authorization and certification, concurrent and retrospective reviews, and appeals. Other duties include maintaining intake logs and master indexes, coordinating records retrieval and tracking, controlling supplies, and partnering with marketing and admissions to support appropriate patient flow. A typical day includes reviewing schedules, intake activity, and updates; meeting with staff about assignments; checking dashboards and logs; coordinating referral and admission activity; conducting clinic rounds; addressing patient and staff issues; investigating and documenting incidents; closing documentation gaps; preparing QAPI materials; and following up on authorizations and action plans.

Requirements

Bachelor’s degree or equivalent from an accredited institution.
At least 2 years of experience in office management or medical records within healthcare administration.
Working knowledge of QAPI, medical documentation standards, and compliance expectations.

Responsibilities

Manage clinic operations and administrative workflows.
Lead QAPI reporting and participate in monthly and quarterly meetings.
Monitor medical-record quality and deficiencies and support corrective action plans.
Support utilization review activities, including continued-stay, authorization and certification, concurrent and retrospective reviews, and appeals.
Maintain intake logs and master indexes.
Coordinate records retrieval and tracking, and control supplies.
Partner with marketing and admissions to support appropriate patient flow.
Review schedules, intake activity, updates, dashboards, and logs to ensure records are current and ready.
Coordinate referral and admission activity and schedule admissions.
Conduct clinic rounds to ensure therapy groups follow the schedule and resolve patient or staff issues.
Investigate and document incidents.
Prepare QAPI materials, close documentation gaps, and follow up on items needing authorization.
Document progress on action plans, confirm next-step owners, and prepare the clinic for the next day.