Hospital Medicine Program Coordinator

Dignity Health Medical Foundation•Carmichael, CA
•$30 - $35

About The Position

The Hospital Medicine Program Coordinator coordinates physician operations and provides lead clerical support for the Hospital Medicine Department to promote efficient patient flow and administrative operations. The role manages patient census, e-billing reconciliation, physician assignments, reports and logs, patient and physician tracking, liaison activities, and office organization. This is an SEIU-UHW represented, non-benefitted temporary part-time position estimated to end around March 2027. It provides multi-site coverage for Mercy San Juan, Mercy General, Mercy Folsom, Methodist, Sierra Nevada Medical Hospital, and Woodland Hospital.

Requirements

  • At least two years of experience performing related duties, including at least one year in a healthcare setting.
  • Associate degree, or an equivalent combination of education and experience providing the specified knowledge, skills, and abilities.
  • Knowledge and experience with health insurance, medical groups, billing, and medical terminology.
  • Understanding of business communications and relationships between Hospitalists, internal hospital departments, and external entities.
  • Strong critical thinking, problem-solving, and troubleshooting abilities; ability to work independently with little supervision.
  • Expertise in business office procedures, correspondence, and filing systems.
  • Ability to exercise good judgment in confidential and sensitive situations while managing multiple detail-oriented, time-sensitive assignments.
  • Ability to plan and organize work, manage time effectively, and meet state-mandated deadlines.
  • Ability to remain calm and flexible while prioritizing and completing tasks in a busy, sometimes chaotic work environment.
  • Ability to maintain extensive record-keeping systems and demonstrate attention to detail.
  • Ability to evaluate situations accurately and take appropriate action independently.
  • Ability to perform business and statistical mathematics, reconcile reports, and prepare adjustments.
  • Ability to prepare and type memos and correspondence using correct spelling, grammar, punctuation, and business format.
  • Effective communication skills by telephone, in person, and in writing with physicians, leadership, coworkers, and others.
  • Ability to establish and maintain cooperative and effective working relationships.
  • Ability to maintain confidentiality of patient and employee information.
  • Computer and proficient typing skills, including experience with Windows-based PCs, word-processing, and database applications.
  • Knowledge of and proficiency with Google Workspace, video teleconferencing applications, Cerner/Care Connect, MS4, and billing software.
  • Ability to prepare reports combining manual and computer-generated information.
  • Experience with accurate data entry, sorting, and filtering.

Nice To Haves

  • Four or more years of experience performing related duties in a healthcare or acute care setting.
  • Prior training and experience working in a Hospitalist or Hospital Medicine Department.

Responsibilities

  • Oversee and prepare Hospitalist census reports through daily tracking and coordination of patient flow within the Hospitalist Program, including hot lists.
  • Oversee completion and reconciliation of the e-billing system and work with the Business Office to ensure timely completion.
  • Coordinate patient admissions centrally and assign patients to physicians.
  • Prepare and develop logs, records, schedules, files, and manuals; prepare or type reports, charts, graphs, and other materials using manual and computer-generated data, with 95% accuracy.
  • Facilitate patient and physician identification and tracking, as well as education when needed.
  • Act as liaison between the Hospitalist Program, hospitals, medical groups, and health plans.
  • Maintain office organization and support efficient administrative functions.
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