Hospital Coordinator

Medrina•Haileah, FL

23h•Hybrid

About The Position

The Hospital Coordinator serves as the primary operational liaison between hospital-based providers, hospital support staff, post-acute partners, and administrative teams. The role coordinates daily provider operations, manages patient tracking and assignments, supports transitions of care, facilitates communication across the continuum, and helps ensure accurate documentation, billing, payroll submission, and scheduling activities. This is a full-time hybrid role serving hospital locations in the Hialeah area of Florida three days per week and working from home two days per week. The schedule is Monday through Friday, at least 40 hours per week, and is not a flex-hour job. The position handles sensitive and confidential information. Remote work must be performed in a private, secure setting with reliable internet and phone connectivity. The coordinator communicates through daily virtual meetings, with camera on, and responds promptly during work hours via email, MS Teams, and phone. Quarterly travel for training and meetings is required.

Requirements

Associate's degree; alternatively, a bachelor's degree in healthcare administration or more than eight years of successful performance and meeting the stated requirements.
Two to five years of experience in healthcare operations or project coordination and organization, care coordination, physician practice management, or hospital administration, including managing multiple priorities in a fast-paced healthcare environment with attention to detail and follow-through.
At least two years of experience in a hospital, post-acute, or physician practice environment, with knowledge of healthcare workflows, patient transitions, and provider operations.
A proven track record of building successful relationships with physicians, hospital staff, skilled nursing facility partners, and community providers.
At least two years of experience with and proficiency in EMRs, Microsoft Office Suite, and scheduling systems.
Excellent verbal and written communication abilities.
Ability to work in a private and secure off-site setting with reliable internet and phone connectivity.
Ability to participate in daily virtual meetings with camera on and respond in a timely manner during work hours via email, MS Teams, and phone.
Ability to travel quarterly for training and meetings.
Ability to sit, stand, and walk for extended periods and lift and move up to 25 pounds.

Nice To Haves

Knowledge of transitions of care, discharge planning, and value-based care initiatives.

Responsibilities

Coordinate and maintain provider coverage schedules.
Schedule provider meetings, operational reviews, leadership meetings, C-suite meetings, and Medical Operations Reviews (MORs).
Serve as a liaison between hospital support staff, providers, and operational leadership.
Support provider onboarding and ongoing operational needs.
Track hospitalized patients and assign providers based on payer relationships, PCP affiliations, and organizational guidelines.
Monitor patient census and maintain accurate patient assignment records.
Verify assigned patients have been seen by the appropriate provider; follow up on outstanding encounters and rounding activities.
Track patient discharge orders and anticipated discharge dates, and monitor patient movement during hospital stays to support continuity of care.
Facilitate patient handoffs to the FastPAC program and post-acute care teams.
Coordinate communication among hospital providers, skilled nursing facilities, PCPs, care managers, and other stakeholders.
Support transition planning and ensure appropriate information is communicated during care transitions.
Schedule PCP follow-up appointments upon discharge when appropriate.
Assist with care coordination initiatives intended to improve patient outcomes and reduce readmissions.
Attend interdisciplinary rounds two to three times per week, track action items and follow-up needs, and communicate patient status and discharge planning updates to appropriate stakeholders.
Assist providers with operational workflow management and issue resolution.
Verify completion of provider documentation and encounter requirements.
Support billing workflows by ensuring documentation is complete and submitted on time.
Assist with payroll submission and provider productivity tracking.
Maintain accurate operational reports and performance metrics.
Support audits and compliance initiatives as needed.