Hospital Manager - Kennewick, WA

Vetcor•Kennewick, WA
•Onsite

About The Position

Fix Machine Animal Health Clinic in Kennewick, Washington, is seeking a Veterinary Hospital Manager to lead the hospital, support veterinary professionals, and keep daily operations running smoothly. The role partners with the medical team and hospital leadership to balance the needs of the team, clients, patients, and business while fostering a positive, supportive environment. The manager helps strengthen the team and the practice, and contributes to an exceptional experience for team members, clients, and pets.

Requirements

  • Previous leadership or management experience, ideally in a veterinary hospital, medical practice, or other service-focused environment.
  • Strong communication, organization, and problem-solving skills.
  • Ability to coach, motivate, and develop a diverse team.
  • Business awareness and comfort working with budgets, staffing, and performance metrics.
  • Client-focused mindset and passion for delivering excellent service.
  • Ability to manage competing priorities while remaining approachable, calm, and solutions-oriented.
  • Genuine interest in animal care and supporting the people who provide it.

Nice To Haves

  • Veterinary management experience is a plus; strong leaders from other industries who are excited to grow in veterinary medicine are also welcome.

Responsibilities

  • Support recruiting, onboarding, training, performance management, and ongoing team development.
  • Oversee daily hospital operations, including staffing, workflows, and the team environment.
  • Support clear client communication, thoughtful service, and strong relationships with clients and their pets.
  • Monitor key performance indicators, manage expenses, and identify opportunities to improve hospital performance.
  • Work with veterinarians and the medical team to support high-quality patient care and effective hospital operations.
  • Encourage collaboration, accountability, and open communication, and help team members feel supported and valued.
  • Help ensure compliance with applicable policies, procedures, safety standards, and regulatory requirements.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with company match, subject to plan terms.
  • Paid time off and paid holidays, where applicable.
  • Continuing education and professional development opportunities.
  • Employee assistance and wellness resources.
  • Opportunities for career growth within the Vetcor network.
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