Assistant Manager Kennewick, WA NON-EXEMPT

Burgerville•Kennewick, WA

5d•Onsite

About The Position

Burgerville is hiring an Assistant Manager to help open a new restaurant in Kennewick, Washington, expected to open in early 2027. The Assistant Manager will help build and train the opening team, establish effective restaurant routines, and create outstanding guest experiences. Working closely with the General Manager, this role leads daily operations and supports a positive workplace culture grounded in Burgerville’s mission to “Serve with Love.” The Assistant Manager leads the restaurant when the General Manager is unavailable and supports food quality, team development, operational excellence, and community engagement. Burgerville says it offers growth opportunities, develops future leaders, and builds teams that serve guests and communities with care. The company provides equal employment opportunities and prohibits discrimination and harassment based on protected characteristics. Reasonable accommodations may be made for individuals with disabilities. The listed responsibilities are not exclusive or all-inclusive and may be changed at management’s discretion.

Requirements

Strong leadership and communication skills.
Passion for hospitality, food quality, and team development.
Ability to thrive in a fast-paced restaurant environment.
Strong organizational and problem-solving skills.
Experience coaching and developing others.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
High school diploma or GED required.

Nice To Haves

1–2 years of restaurant leadership experience preferred.

Responsibilities

Support pre-opening preparation, including recruiting, onboarding, training, and establishing daily routines for the new restaurant.
Support daily restaurant operations, with a focus on quality, hospitality, and team performance.
Lead the restaurant when the General Manager is unavailable.
Coach, train, and develop Shift Leads and Crew Members.
Help drive sales, labor, food cost, and operational results.
Deliver exceptional guest experiences and resolve guest concerns.
Maintain food safety, cleanliness, and operational standards.
Support recruiting, onboarding, and employee retention.
Assist with staffing, scheduling, and shift execution.
Support local marketing initiatives, community events, and restaurant growth.
Build a positive, respectful, and high-performing team culture.

Benefits

Competitive pay with overtime eligibility.
Bonus opportunity.
Affordable medical, dental, and vision insurance.
Flexible Spending Accounts (FSA).
Life insurance and Accidental Death and Dismemberment insurance paid by Burgerville.
Long-term and short-term disability insurance.
Voluntary benefits: critical illness insurance, accident insurance, identity protection, Spot Pet Insurance, and voluntary life insurance.
Employee Assistance Program (EAP).
Tuition assistance.
Paid time off and sick leave.
Holiday pay for 8 paid holidays.
401(k) retirement plan.