Hospital Liaison

Lincare • Tucson, AZ

6d • Onsite

About The Position

The Hospital Liaison interacts daily with hospital case managers at assigned facilities to deliver and set up O2 portability, nebulizers, and small durable medical equipment (DME) items for patient discharge. The role involves providing education on insurance criteria, documentation requirements, equipment, and available programs to benefit patients and facilitate the discharge process.

Requirements

• Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
• Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Write routine reports and correspondence
• Speak effectively before groups of customers or employees
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent
• Draw and interpret bar graphs
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Deal with problems involving several concrete variables in standardized situations
• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Responsibilities

• Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
• Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
• Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED