Hospital Liaison

Lincare • Pensacola, FL

3d

About The Position

The Hospital Liaison works with hospital case managers at assigned facilities to support patient discharges by delivering and setting up oxygen portability, nebulizers, and small durable medical equipment (DME). The role provides education about insurance coverage criteria, documentation requirements, equipment, and available programs to benefit patients and facilitate discharge. The Liaison coordinates with the center on oxygen discharges so home equipment setup can be scheduled, completes setup paperwork, and helps obtain required documentation for reimbursement.

Requirements

• High school diploma or general education degree (GED), or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Excellent communication skills and comfort interacting daily with patients, physicians, and hospital staff.
• Ability to learn basic Medicare coverage guidelines and documentation requirements, including CMNs.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
• Ability to perform basic arithmetic, compute rates, ratios, and percentages, and draw and interpret bar graphs.
• Ability to use common-sense understanding to carry out written, oral, or diagrammatic instructions and solve problems involving several concrete variables in standardized situations.
• Ability to occasionally lift and/or move up to 100 pounds.

Responsibilities

• Stock the vehicle each day with necessary equipment, disposables, patient setup paperwork, and marketing literature.
• Visit assigned facilities daily and contact case managers to make them aware of availability for patient discharge equipment needs.
• Communicate with the center throughout the day about oxygen discharges so home equipment setup can be scheduled.
• Explain applicable coverage criteria to case managers and patients.
• Complete setup paperwork each day for all delivered equipment.
• Help obtain certificates of medical necessity (CMNs) and chart notes requested by the center for billing.
• Gather coverage and documentation information needed for reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED