Hospital In Patient Specialist

Optimal Care • Jackson, MI

14h • $18 - $22 • Onsite

About The Position

The Hospital In-Patient Specialist supports patients and families through care transitions, tracking geriatric patients during acute hospital and post-acute rehabilitation stays. The role maintains an accurate understanding of each patient's disposition and communicates updates to families, facilities, providers, and internal care teams so critical information follows the patient and appropriate services are prepared for the next stage of care.

Responsibilities include monitoring inpatient stays, reviewing and maintaining medical records, coordinating discharge information with scheduling teams to arrange timely transitional care management (TCM) visits, connecting patients and caregivers with available resources, and helping resolve patient or family concerns. The position calls for an organized, proactive healthcare professional who can solve problems, communicate with multiple stakeholders, and provide reliable follow-through to reduce gaps in care.

Requirements

• High school diploma or GED.
• Minimum CNA or MA certification, or equivalent work experience.
• At least 1 year of experience in the medical field, a medical office setting, or a related position.
• Ability to operate computer equipment, fax, and photocopy machines.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Excellent verbal and written communication skills.
• Ability to communicate professionally with all levels of the organization.
• Strong grasp of medical terminology.

Nice To Haves

• Associate degree.
• Geriatric and/or caregiver experience.

Responsibilities

• Track geriatric patients throughout acute hospital and post-acute rehabilitation stays.
• Maintain an accurate understanding of each patient's disposition.
• Communicate important updates to families, facilities, providers, and internal care teams.
• Monitor inpatient stays and review and maintain medical records.
• Coordinate discharge information with scheduling teams to support timely transitional care management (TCM) visits.
• Connect patients and caregivers with available resources.
• Help resolve patient or family concerns.
• Help ensure critical information follows patients and appropriate services are prepared for care transitions.

Benefits

• Mileage reimbursement.
• Minimum of 3 weeks of paid time off for full-time employees; part-time and per-diem employees also accrue paid time off.
• Medical, dental, and vision insurance.
• HSA and FSA options, including dependent care.
• Company-paid short-term disability.
• Company-paid life insurance.
• 401(k) with employer match.
• Pet insurance.
• ID and fraud protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED