Hospital Greeter - Englewood, CO

Parking Management Company • Englewood, CO

6d • $18 - $18 • Onsite

About The Position

The Hospital Greeter creates a welcoming and supportive first impression for patients, visitors, guests, and staff. This position provides directions, answers questions, coordinates with the valet team, and helps maintain a safe, organized, and professional entrance area. The ideal candidate is friendly, dependable, attentive, and comfortable assisting people in a busy healthcare environment.

Requirements

• High school diploma or equivalent preferred.
• Friendly and service-focused approach when assisting patients and visitors.
• Strong verbal communication and active-listening skills.
• Ability to remain calm, patient, and professional in a busy environment.
• Dependable attendance and punctuality.
• Ability to work effectively with hospital personnel, guests, supervisors, and team members.
• Availability to work assigned days, evenings, weekends, and holidays.
• A valid driver’s license is required.
• The employee must maintain a driving record that meets PMC’s standards.
• No more than three moving violations during the preceding three-year period are permitted.
• The employee must be able to operate manual-transmission vehicles when required by the assigned location.
• Applicants must have a reliable means of reporting to the assigned work location.

Nice To Haves

• Previous hospitality, healthcare, administrative, valet, or customer-service experience preferred but not required.

Responsibilities

• Welcome patients, visitors, guests, and staff in a friendly and professional manner.
• Provide clear directions and general information about hospital departments, entrances, and services.
• Coordinate vehicle and key activity with the valet team.
• Notify valet employees when vehicles are ready to be parked or retrieved.
• Help organize vehicle and pedestrian traffic within the service lane.
• Park or retrieve vehicles when assigned and qualified to do so.
• Retrieve wheelchairs and provide nonclinical assistance within the employee’s training and assigned responsibilities.
• Respond promptly and professionally to guest questions and concerns.
• Report accidents, hazards, suspicious activity, loitering, and security concerns to management or hospital security.
• Keep entrance areas, valet lanes, workstations, and surrounding parking areas clean and organized.
• Report debris, spills, damaged equipment, lighting problems, and other maintenance concerns.
• Communicate professionally with patients, visitors, hospital personnel, supervisors, and team members.
• Follow company, hospital, safety, infection-control, confidentiality, uniform, attendance, and timekeeping requirements.
• Attend required meetings and complete assigned training by established deadlines.
• Perform other job-related duties consistent with the position’s responsibilities and operational needs.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Supplemental life and critical-illness insurance
• Paid time off
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University of up to $5,250 annually
• Nationwide employee discounts through Perks at Work
• Colorado employees receive paid sick leave and may be eligible for Colorado Family and Medical Leave Insurance benefits and other protected leave in accordance with applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED