Hospital Development Liaison 1 ~ Work Area: LakeLand, FL
About The Position
The Hospital Development Liaison 1 works within LifeLink Foundation, Inc. policies, procedures, and protocols to develop and implement programs that maximize and increase referrals and donations. The role applies approved hospital development standards and best practices while maintaining positive working relationships with staff at assigned hospitals. It serves as a primary communication link between LifeLink and hospital staff, builds relationships, provides education about the donation process, and develops hospital-specific plans based on data and performance goals. As needed, the liaison responds onsite at hospitals to evaluate patient medical and social information, coordinate with healthcare and recovery teams, and document in iTransplant. The position includes daily travel within the assigned service area, availability by cell phone as needed, and extended hours that may include evenings, nights, and weekends.
Requirements
- A 2–4-year college degree focused on marketing, medical studies, social work, or a comparable field, with appropriate related experience.
- Ability to use sound judgment, work with little direct supervision, and exercise a growing degree of autonomy.
- Demonstrated public-speaking and interpersonal communication skills, including the ability to interact with varied audiences.
- Ability to maintain a positive work environment and demonstrate problem-solving skills.
- Physical ability to lift, carry, and/or move equipment and supplies weighing 1 to 30 pounds.
- Reliable vehicle, good driving record, and current State/Commonwealth license.
- For Puerto Rico only: fully bilingual in written and spoken English and Spanish.
Nice To Haves
- Residing within the assigned service area is preferred.
Responsibilities
- Develop hospital staff, including physicians, residents, nurses, ancillary staff, and administrative staff, through education and relationship-building.
- Act as a primary communication link between LifeLink staff and hospital staff; maintain relationships and high visibility across all shifts.
- Assess each hospital’s working environment and organizational structure, evaluate interactions and progress, and set goals to advance program development and relationships.
- Provide written and verbal education about the donation process.
- Develop and continuously update hospital-specific strategic plans based on data analysis, goals, and objectives to support optimal referral and donation performance.
- Enlist coordinator staff in hospital development efforts as appropriate.
- Compile and analyze current activity data to evaluate effectiveness and identify new areas of focus.
- Participate in OPO quality assessment performance improvement (QAPI) activities as outlined in the OPO Quality Assessment Performance Improvement Plan.
- When needed, respond onsite at hospitals to evaluate patient medical and social information, huddle with healthcare teams about next steps, communicate with appropriate recovery staff and the AOC, and document in iTransplant.
- Maintain open communication with Hospital Development leadership, including updates about developments in assigned hospitals.
- Serve as a resource for new staff.
- Comply with departmental budget expectations and requirements.
- Participate in special projects and other assignments as directed.
Benefits
- Company-paid medical insurance
- Company-paid dental insurance
- Company-paid disability insurance
- Company-paid life insurance
- Company-paid pension plan
- Paid vacation
- Paid sick days
- Paid holidays
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
