About The Position

IntellaTriage is seeking a compassionate registered nurse to provide telephone triage and support for hospice patients and families. The nurse assesses needs, helps determine timely next steps, and coordinates care with on-call teams, acting as an extension of clients’ care teams. Calls and interventions are documented using electronic medical records and client-customized protocols. The role requires calm, professional communication and the ability to manage urgent calls in a fast-paced remote setting. This is a remote position requiring consistent attendance, active communication, and reliable internet connectivity during scheduled shifts. The posting describes the position as Monday through Friday, with no weekends, and lists the title schedule as 8:30 a.m.–5 p.m. It also separately describes a schedule of 6:30 a.m.–4 p.m. CST, four weekdays with one set day off. Paid remote training is provided.

Requirements

  • Active multistate Registered Nurse (RN) license.
  • Comfort with technology and electronic medical records used to document calls.
  • Ability to type documentation and notes in a fast-paced environment.
  • Ability to handle stress and multitask while receiving calls; the posting specifies a minimum of five calls per hour on weekdays and up to eight per hour on weekends.
  • Strong communication and critical-thinking skills.
  • Ability to work independently in a remote environment.
  • Consistent attendance, active communication, and reliable internet connectivity during scheduled shifts.

Nice To Haves

  • Hospice, palliative, or end-of-life care experience is strongly preferred.

Responsibilities

  • Provide telephone triage for hospice patients and families.
  • Assess patient conditions and determine appropriate next steps.
  • Collaborate with on-call teams to coordinate care and resources.
  • Accurately document communications and interventions.
  • Maintain a calm and professional demeanor while handling urgent calls.

Benefits

  • Base pay of $25 per hour after training, with opportunities to increase the rate up to $28 per hour within the first six months.
  • Three weeks of paid remote training.
  • $2 per hour shift differential for overnight shifts and $2 per hour shift differential for weekends (Friday evening, Saturday, and Sunday).
  • Paid time off accrued by part-time and full-time nurses based on hours worked.
  • 401(k) plan eligibility for part-time and full-time nurses.
  • Medical, dental, vision, and/or supplemental insurance eligibility for full-time nurses.
  • Remote work.
  • Supportive clinical team.
  • Shorter shifts intended to support work-life balance and reduce potential burnout.
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