About The Position

IntellaTriage is seeking a compassionate registered nurse to provide after-hours telephone triage for hospice patients and their families. The nurse assesses patient needs, determines appropriate next steps, and coordinates with on-call teams to support timely interventions and continuity of care. The role uses client-customized protocols and requires accurate documentation of calls and interventions in electronic medical records. This is a remote, part-time position. The stated schedule is 4:30 a.m. to 10:00 a.m. Central Time, with rotating Saturday and Sunday shifts during those hours. Nurses must maintain consistent attendance, communicate actively, and have reliable internet connectivity during scheduled shifts. The role may involve handling at least five calls per hour on weekdays and up to eight calls per hour on weekends. IntellaTriage has provided after-hours nurse triage for hospice and home health providers since 2008. Its remote nurses support clients’ field staff and patients during non-core hours. The position includes three weeks of paid remote training and a supportive clinical team.

Requirements

  • Active multistate Registered Nurse (RN) license.
  • Comfort with technology and electronic medical records used to document calls.
  • Ability to type documentation and notes in a fast-paced environment.
  • Ability to handle stress and multitask while receiving calls, including a minimum of five calls per hour on weekdays and up to eight per hour on weekends.
  • Strong communication and critical-thinking skills.
  • Ability to work independently in a remote environment.
  • Consistent attendance, active communication, and reliable internet connectivity during scheduled shifts.

Nice To Haves

  • Hospice, palliative, or end-of-life care experience is strongly preferred.

Responsibilities

  • Provide telephone triage for hospice patients and families.
  • Assess patient conditions and determine appropriate next steps.
  • Collaborate with on-call teams to coordinate care and resources.
  • Accurately document communications and interventions.
  • Maintain a calm and professional demeanor while handling urgent calls.

Benefits

  • Base pay of $25 per hour after training, with multiple opportunities to increase the hourly rate and potential to earn up to $28 per hour within the first six months of hire.
  • Three weeks of paid remote training.
  • $1 per-hour shift differential for overnight shifts and $1 per-hour shift differential for weekend shifts (Friday evening, Saturday, and Sunday).
  • Part-time and full-time nurses accumulate PTO based on hours worked.
  • Part-time and full-time nurses are eligible to participate in the 401(k) plan.
  • Full-time nurses may participate in medical, dental, vision, and/or supplemental insurance plans.
  • Remote work and shorter shifts are described as supporting a personalized workspace, work-life balance, and reduced potential for burnout.
  • Supportive clinical team.
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