Hospice RN Executive Director II

Gentiva Hospice•Newnan, GA

10d

About The Position

The RN Hospice Executive Director II provides strategic leadership and operational oversight for an assigned hospice location with a mid-sized census. The role leads day-to-day operations and interdisciplinary teams, ensuring high-quality, patient-centered care and fostering a culture of compassion, respect, and integrity while meeting organizational goals, regulatory standards, and community needs. Areas of responsibility include leadership and staff development, clinical quality, financial performance, community outreach, human resources, office operations, and communication and relationship-building with the Governing Body, referral partners, and the community. The Executive Director ensures the location delivers outstanding service while upholding the company’s mission, vision, and values. The position oversees clinical quality, operational performance, census growth, compliance, staff selection and supervision, performance management, employee education, office operations, documentation, patient-care quality, safety, and financial resources. The role collaborates with the Administrator and corporate leadership on policies, staffing, contracts, budgets, performance goals, corrective actions, and service-area opportunities. The position may include routine patient visits and participation in an on-call schedule if the employee is a Registered Nurse. The role is based in an office environment, with occasional travel to patients’ homes or institutional settings. Potential exposure includes infections, communicable diseases, odors, blood, excreta, and hazardous materials. This is a safety-sensitive position.

Requirements

Registered Nurse with a minimum of an associate’s degree in nursing.
Minimum one year of management or supervisory experience.
Current license to practice nursing in the state of requested employment, if applicable.
CPR certification.
Current automobile insurance and a valid driver’s license.
Must have and maintain transportation for work.
Ability to operate a computer, facsimile equipment, copier, and cell phone effectively.
Sensitivity to the needs and feelings of terminally ill patients and their families before and after a patient’s death.
Ability to adapt to varied tasks and changing priorities without loss of efficiency or composure.
Effective communication with people of all socioeconomic backgrounds.
Ability to influence people’s opinions, attitudes, or judgments and to make generalizations, evaluations, or decisions based on sensory or judgmental criteria.
Evidence of patient advocacy, workplace responsibility, maturity, cooperation, flexibility, and tact when dealing with coworkers and hospice team members.
Organizational and leadership abilities; knowledge of terminally ill patients and families, the hospice concept, and the roles of hospice disciplines.
Excellent patient assessment skills and good oral and written communication skills.
Thorough knowledge of managed-care principles, regulatory guidelines including Medicare, Medicaid, and ACHC, human resources, and management principles.
Ability to meet the essential functions of the job, with reasonable accommodations where applicable.
Ability to meet state-specific requirements for the Administrator role if functioning as the Alternate or Interim Administrator.

Nice To Haves

Bachelor’s degree in Nursing (BSN) from an accredited school of nursing.
Master’s degree in business, nursing, or a related field.
Two or more years of hospice or home-care experience if also functioning as the Clinical Nursing Supervisor for the office location.
Three years of direct patient-care experience in a clinical setting.
Three to five years of healthcare sales or management experience.

Responsibilities

Provide leadership for a mid-sized hospice program and be accountable for clinical quality, operational performance, and balanced, sustainable census growth.
Promote excellence and continuous quality improvement, using statistical and qualitative information to manage quality.
Promote and monitor compliance with accrediting, licensing, regulatory, state, and federal requirements, and ensure policies and procedures are followed.
Recommend and implement policies and procedures developed by the Administrator and Governing Body.
Manage human resources, including staff communication, orientation, in-service training, continuing education, selection, supervision, evaluation, assignments, workload distribution, and timely disciplinary action, in collaboration with the Administrator.
Collaborate with the Administrator, corporate leadership, and employees to establish performance goals and standards, monitor progress, and redirect efforts as needed.
Direct multiple teams at the assigned location when applicable; plan and organize tasks and resources to achieve strategic goals and objectives.
Assess and improve location and individual-team performance, make informed decisions, address priorities, and take corrective action on projects as appropriate.
Manage office operations, including outside-service selection and contract management in collaboration with the Administrator.
Ensure service documentation is accurate and timely; monitor and supervise the quality of patient care.
Process emergency calls and requests for assistance and help solve patient problems in all settings.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
Recommend market opportunities for new programs or services and ensure accuracy of marketing and public-information materials and activities in collaboration with the Administrator.
Provide a safe environment for patients, visitors, customers, and employees; investigate and report incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive action.
Work with physicians, patients, families, staff, and others to address problems, needs, and concerns; supervise and evaluate family satisfaction surveys in collaboration with the Administrator.
Incorporate safety topics into staff meetings and review safety policies and procedures, including the Emergency Preparedness Plan, ensuring employees understand their roles.
Manage financial resources prudently, complete financial reviews and budget worksheets on schedule, monitor budget performance and variances, anticipate resource needs, and seek cost reductions without affecting quality.
Control overtime and temporary staffing in collaboration with the Administrator, except when justified by increased volume or decreased staffing levels.
Recommend space and other resources needed for services.
May perform routine visits to patient homes or institutional settings and/or participate in the on-call schedule if a Registered Nurse.
Remain current in relevant trends, developments, and technologies through self-development, in-services, and sharing relevant information with employees.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time associates.
Mileage reimbursement or fleet vehicle program for full-time associates.
Generous paid time off and seven paid holidays for full-time associates.
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN support, for full-time associates.
Free continuing education units (CEUs) for full-time associates.
Company-paid life and long-term disability insurance for full-time associates.
Voluntary benefits including pet, critical illness, accident, and long-term care coverage for full-time associates.