Hospice RN Executive Director II

Gentiva Hospice•Newnan, GA

11d

About The Position

The RN Hospice Executive Director II provides strategic leadership and operational oversight for an assigned mid-sized hospice location. The role leads day-to-day operations and interdisciplinary teams to deliver high-quality, patient-centered care while supporting organizational and business goals, regulatory compliance, and community needs. Responsibilities span clinical quality, census growth, employee development and human resources, financial performance, office operations, community outreach, and relationships with the Governing Body, referral partners, patients, families, and the community. The Executive Director helps ensure that the location delivers outstanding service in alignment with the company’s mission, vision, and values. The position includes oversight of staffing, employee competence and performance, training, policies and procedures, service documentation, patient-care quality, safety, incident response, budgets, expenses, vendors, and operational goals. The RN may also be asked to make routine patient visits or participate in the on-call schedule. The role works in an office environment, with occasional travel to patient homes or institutional settings, and may involve exposure to infections, communicable diseases, odors, blood, excreta, and hazardous materials.

Requirements

Registered Nurse with at least an associate’s degree in nursing.
At least one year of management or supervisory experience.
Current license to practice nursing in the state of employment, if applicable.
CPR certification.
Current automobile insurance and a valid driver’s license.
Ability to operate a computer, facsimile equipment, copier, and cell phone, and to maintain transportation for work.
Sensitivity to the needs and feelings of terminally ill patients and their families before and after a patient’s death.
Ability to adapt to varied tasks while maintaining efficiency and composure, communicate effectively across socioeconomic backgrounds, influence others, make judgments, and demonstrate patient advocacy.
Maturity, responsibility, cooperation, flexibility, and tact in working with coworkers and hospice team members.
Organizational and leadership abilities; knowledge of terminal illness, patients’ families, the hospice concept, and the roles of hospice disciplines.
Excellent patient assessment skills and good oral and written communication skills.
Thorough knowledge of managed care principles, regulatory guidelines including Medicare, Medicaid, and ACHC, human resources, and management principles.
Ability to meet applicable state-specific requirements for the Administrator role if serving as Alternate or Interim Administrator.

Nice To Haves

Bachelor’s degree in Nursing (BSN) from an accredited nursing school.
Master’s degree in business, nursing, or a related field.
At least two years of hospice or home-care experience if also functioning as the office location’s Clinical Nursing Supervisor.
Three years of direct patient-care experience in a clinical setting.
Three to five years of healthcare sales or management experience.

Responsibilities

Lead the hospice program and oversee clinical quality, operational performance, and sustainable census growth.
Promote excellence and continuous quality improvement; use statistical and qualitative information to manage quality.
Promote compliance with accreditation, licensing, regulatory, and legal requirements, and ensure policies and procedures are followed.
Stay current with developments and technologies relevant to the work, pursue self-development, attend in-services, and share relevant information with employees.
Recommend and implement policies and procedures developed with the Administrator and Governing Body.
Manage human resources, including employee selection, supervision, evaluation, qualification and competence assessment, disciplinary actions, assignments, and workload distribution, in collaboration with the Administrator.
Keep employees informed, conduct and document appropriate staff meetings, and remain available to address employee issues.
Provide or arrange orientation, in-service training, continuing education, and external-agency education as needed.
Collaborate with the Administrator, corporate leadership, and employees to establish goals and standards, monitor progress, and redirect efforts when goals are not met.
Direct multiple teams at the assigned location when applicable, organize work and resources, set priorities, monitor progress, and take corrective action.
Participate in selecting outside service providers and maintain contracts with vendors and providers in collaboration with the Administrator.
Assess and improve branch, department, and team performance, and ensure service documentation is accurate and timely.
Monitor and supervise the quality of patient care; process emergency calls and assistance requests and help solve patient problems across care settings.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
Recommend market opportunities for new programs or services and ensure marketing and public information materials and activities are accurate.
Make routine visits to patient homes or institutional settings and/or participate in the on-call schedule if a Registered Nurse, as requested.
Provide a safe environment for patients, visitors, customers, and employees; investigate and report incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive action.
Work with physicians, patients, families, staff, and others to address problems, needs, and concerns.
Supervise and evaluate family satisfaction surveys in collaboration with the Administrator.
Incorporate safety topics into staff meetings and review safety procedures, including the Emergency Preparedness Plan; ensure employees understand their safety responsibilities.
Manage financial resources prudently, complete financial reviews and budget worksheets on schedule, monitor budget performance and variances, and seek cost reductions without compromising quality.
Control overtime and temporary staffing in collaboration with the Administrator, except when justified by increased volume or reduced staffing.
Recommend space and other resources needed to provide services.
Maintain current automobile insurance, a valid driver’s license, and transportation for work.

Benefits

Competitive pay
401(k) with company match
Career advancement opportunities
National and local recognition programs
Teammate Assistance Fund
Medical insurance for full-time associates
Dental insurance for full-time associates
Vision insurance for full-time associates
Mileage reimbursement or fleet vehicle program for full-time associates
Paid time off and seven paid holidays for full-time associates
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN pathways
Free continuing education units (CEUs)
Company-paid life insurance for full-time associates
Company-paid long-term disability insurance for full-time associates
Voluntary pet, critical illness, accident, and long-term care benefits