Hospice Registered Nurse (RN) Case Manager

VIA Health Partners • Charlotte, NC

33d

About The Position

VIA Health Partners is a community-based, not-for-profit hospice and palliative care provider. The Hospice Registered Nurse (RN) Case Manager coordinates and delivers patient and caregiver care, assesses needs, and develops, implements, evaluates, and updates plans of care when appropriate. The role supports patient and caregiver independence, provides education, follows hospice protocols and infection-control practices, and communicates with patients, caregivers, interdisciplinary team members, supervisors, and other health professionals to ensure continuity of care.

The nurse participates in interdisciplinary group and special care conferences, identifies patient and caregiver needs for referral to appropriate team members, and maintains accurate, complete, timely clinical documentation. The role also requires professional development, current licensure and CPR certification, effective time management, and professional relationships with external agencies and healthcare providers. When required for inpatient unit duties, responsibilities may include cleaning patient rooms and common areas, stocking supplies, and using appropriate protective equipment and cleaning chemicals.

Requirements

• Diploma or associate degree in nursing.
• Current, active, unrestricted compact (multistate) Registered Nurse (RN) license.
• Current CPR certification.
• At least one year of related experience for inpatient unit positions, or two years for other nursing positions.
• Experience providing direct care to patients with life-limiting illnesses.
• Computer proficiency.

Nice To Haves

• Bachelor’s degree in nursing.
• Certified Hospice and Palliative Nurse (CHPN) certification.
• Related experience in hospice and palliative care, family medicine, internal medicine, geriatrics, oncology, home health care, or medical-surgical nursing.

Responsibilities

• Coordinate and deliver patient and caregiver care.
• Conduct nursing assessments to support management of patient and caregiver needs.
• Develop, implement, evaluate, and update plans of care when appropriate to maintain uninterrupted care and achieve goals.
• Support patient and caregiver independence to the extent possible.
• Use VIA Health Partners patient-related protocols, standing orders, and guidelines when providing hospice care.
• Educate patients and caregivers, encourage questions, and allow time for consultation.
• Communicate with interdisciplinary group members, patients, caregivers, other health professionals, and supervisors to support continuity of care and address complex issues.
• Apply infection-control principles and follow universal precautions.
• Attend and participate in, and potentially facilitate, interdisciplinary group conferences and special care conferences.
• Establish and maintain effective working relationships with team members.
• Identify patient and caregiver needs and refer them to appropriate team members.
• Maintain accurate, complete, succinct, and timely clinical documentation in accordance with organizational guidelines and licensure and certification standards.
• Maintain professional competency, keep abreast of healthcare trends, and incorporate new information and methods into practice.
• Maintain current professional licensure, CPR certification, and continuing education requirements.
• Maintain productive and professional relationships with external agencies and healthcare providers.
• Plan the workday, manage time effectively, and respond appropriately to crises.
• When required for inpatient unit duties, clean patient rooms and facility areas, keep areas stocked, use appropriate cleaning chemicals, and wear protective equipment.

Benefits

• Medical, vision, and dental plans through BCBS.
• 28 days of paid time off.
• Mileage reimbursement.
• 403(b) retirement plan with matching.
• Programs honoring veteran patients.
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN) certification.
• Orientation and onboarding program.
• Career guidance from experienced hospice leaders.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree