Apply for Future Regional Admissions Coordinator (Hospice)

Silverado•Temecula, CA

15h

About The Position

Silverado Hospice Coastal Valleys is hiring a detail-oriented, compassionate professional to support admissions for hospice and palliative care patients. The role combines administrative accuracy, empathy, and coordination to help patients and families transition into care smoothly and with dignity. The successful candidate is dependable, emotionally intelligent, organized, and comfortable working in a fast-paced, team-focused environment. The role requires reliable transportation and travel, and may require work outside regular hours based on patient needs.

Requirements

High school diploma.
At least one year of customer service or inside sales experience.
Typing speed of 50 words per minute.
Proficiency in Excel, Word, and basic computer tasks.
Valid driver's license, clean driving record, and current auto insurance.
Reliable transportation and willingness to travel.

Nice To Haves

College coursework in business administration.
Prior hospice or palliative care experience.

Responsibilities

Enter data and maintain accurate admission tracking logs.
Coordinate hospital discharges and general admission processes.
Address initial objections to hospice and palliative care services.
Verify insurance and manage authorization processes.
Schedule staff to meet with patients and families in a timely manner.
Ensure intake documentation is completed according to policy.
Participate in team meetings and collaborate with interdisciplinary staff.
Communicate empathetically with patients, families, and associates.
Remain calm and level-headed during emergencies and emotionally intense situations.
Perform other duties as assigned.