Apply for Future Regional Admissions Coordinator (Hospice)

Silverado•Temecula, CA

11h

About The Position

Silverado Hospice Coastal Valleys is hiring a detail-oriented and compassionate Hospice Regional Admissions Coordinator to support the admissions process for hospice and palliative care patients. The role combines administrative accuracy, empathy, and coordination to help patients and families transition into care smoothly and with dignity. The successful candidate is dependable, emotionally intelligent, professional, and comfortable working in a fast-paced, team-focused environment. The role may require work outside regular hours based on patient needs and requires reliable transportation and travel.

Requirements

High school diploma required.
At least 1 year of experience in customer service or inside sales.
Typing speed of 50 WPM.
Proficiency in Excel, Word, and basic computer tasks.
Valid driver’s license, clean driving record, and current auto insurance.
Reliable transportation and willingness to travel.
May be required to work outside regular hours based on patient needs.

Nice To Haves

College coursework in business administration preferred.
Prior hospice or palliative care experience strongly preferred.

Responsibilities

Manage data entry and maintain accurate admission tracking logs.
Coordinate hospital discharges and general admissions.
Address initial objections to hospice and palliative care services.
Verify insurance and manage authorization processes.
Schedule staff to meet with patients and families in a timely manner.
Ensure intake documentation is completed according to policy.
Participate in team meetings and collaborate with interdisciplinary staff.
Communicate empathetically with patients, families, and associates.
Remain calm and level-headed during emergencies and emotionally intense situations.
Perform other duties as assigned.