Hospice Admissions Coordinator

Compassus•Portland, OR

3d•$21 - $32•Onsite

About The Position

The Hospice Admissions Coordinator processes patient referrals, coordinates patient admissions, and enters admission data after all hospice requirements have been met. The position is located at 6410 NE Halsey St, Portland, and supports the designated program area and/or region. The coordinator works with patients, families, physicians, insurance companies, nurses, interdisciplinary team members, ancillary providers, and community referral sources to facilitate admissions and promote hospice services.

Requirements

High school diploma or GED.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions effectively.
Strong written and verbal communication skills.
Ability to understand, read, write, and speak English.
Ability to articulate and embrace the hospice philosophy.
Physical ability to regularly stand and walk, use manual dexterity, and lift or move objects up to 25 pounds; visual abilities include close and distance vision, color and peripheral vision, depth perception, and adjusting focus.

Nice To Haves

Bachelor's degree.
Two to three years of related experience and/or training; an equivalent combination of education and experience will be considered.
Experience communicating with physicians, nurses, and other healthcare personnel.
Experience in insurance and Medicare/Medicaid billing and reimbursement.

Responsibilities

Support the designated program area and/or region.
Attend and participate in staff meetings, educational programs, and community events as requested.
Communicate identified needs and potential solutions to the supervisor.
Receive and process referrals from physicians, patients, families, friends, and the community.
Contact physicians to secure an admission order; when not a Registered Nurse, ensure a nurse is present to take a verbal order or request a script by fax.
Contact insurance companies for pre-certification authorization.
Schedule informed-consent appointments and RN assessment visits with patients and families.
Explain hospice services and benefits to patients, family members, and significant others as needed.
Inform appropriate team members of appointment times.
Complete the admission process according to agency and corporate policy.
Ensure admission notification is provided to the assigned interdisciplinary team and ancillary providers.
Enter admission data into a third-party system.
Ensure the patient chart is complete, with all documentation signed and dated, and turn it over to the Team Coordinator.
Market to referral sources.
Contact long-term care staff, hospital staff, and physicians to promote hospice services.
Provide back-up support for the Hospice Care Consultant.
Document marketing contacts as directed.
Perform other duties as assigned.