Hospice Quality Assurance Coordinator

Legacy Health Services•Parma, OH

About The Position

Continuum Care is searching for a meticulous, mission-driven, and upbeat Hospice Quality Assurance (QA) Coordinator to be the champion of excellence for our amazing team. This is a critical leadership role where your passion for compliance and quality improvement directly supports our promise of comfort, dignity, and peace for every family we serve. If you thrive on mentoring, love diving into details, and are excited to drive positive change, we want you to bring your bright energy to our hospice family!

Requirements

  • Current Registered Nurse (RN) license in the state of Ohio with active CPR card.
  • Minimum of 5 years of clinical hospice experience.
  • Deep, current knowledge of hospice regulations, Medicare CoPs, and QAPI methodologies.
  • Exceptional ability to communicate clearly, listen actively, and build supportive relationships across all departments.

Nice To Haves

  • Deficiency free survey experience

Responsibilities

  • Overseeing the accurate and compliant processing of all Referral Intake paperwork.
  • Conducting thorough and fair chart audits to ensure we meet all regulatory standards, including the essential Conditions of Participation (CoPs).
  • Monitoring and ensuring impeccable Medication Reconciliation processes during care transitions.
  • Guiding the use of the HOPE program data to discover successes and target improvements that elevate patient outcomes and experience.
  • Providing positive, engaging training and mentorship to our clinical staff, helping every team member shine bright in their documentation and clinical practice.
  • Conducting comprehensive, supportive quality and compliance training for all new hires.
  • Leading our QAPI Committee with enthusiasm, turning data into dynamic, meaningful action plans that foster a culture of continuous learning and improvement.

Benefits

  • Supportive, collaborative team environment
  • Opportunity to make a profound difference in the lives of patients and families
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