Hospice Liaison Nurse

GBMC HealthCare•Towson, MD

8d•$66,942 - $102,872•Onsite

About The Position

The Hospice Liaison Nurse generates and facilitates patient admissions from hospital-based referral sources, promotes admissions growth, performs or coordinates clinical assessments of prospective patients, and develops successful relationships with area hospitals. The role establishes and nurtures external professional relationships, maintains awareness of local medical markets, and represents Gilchrist Hospice Care and its services professionally and consistently with organizational goals. The liaison works alongside hospital teams to guide patients and families through care transitions and explain hospice services. The position includes eligibility and clinical assessment visits, coordination of patient transitions to Gilchrist services, electronic documentation, management of pending referrals, and communication with referral sources about patient-care updates. The assigned hospital is University of Maryland St. Joseph Medical Center in Towson, Maryland. The schedule is full-time, Monday through Friday, with flexible scheduling and no on-call or weekend responsibilities; the role may occasionally require admissions-nurse duties in homes and facilities, including when needed on holidays. The role requires an associate degree in nursing or a nursing diploma, an active Maryland Registered Nurse license, and at least three years of clinical experience. Candidates must also have a valid driver’s license, a safe driving record, and an insured automobile meeting Gilchrist requirements. The posted pay range is $66,942.34–$102,872.41, with the final offer based on qualifications, education, experience, and organizational needs.

Requirements

Associate degree in nursing or a nursing diploma.
Current Maryland State Registered Nurse license.
At least three years of clinical experience.
Valid driver’s license, safe driving record, and an automobile insured in accordance with Gilchrist requirements.
Ability to help transition patients and families to hospice in hospitals, homes, hospice locations, and nursing homes.
Ability to work with physicians, social workers, case managers, floor nurses, and other professionals.
Excellent professional communication, negotiation, presentation, and public relations skills.
Self-directed approach and ability to work with little supervision in a rapidly changing environment.
Scheduling flexibility and ability to manage multiple tasks simultaneously.
Strong clinical or psychosocial assessment and documentation skills.
Strong computer skills, including email, EMR, Word, and PowerPoint applications.
Ability to lift, reposition, and move patients, including bending, reaching, and twisting.
Ability to travel to the assigned hospital.
Sufficient dexterity to use electronic recordkeeping systems, computers, keyboards, laptops, and related equipment.
Ability to assess patient health status through visual inspection and observation and to read medications, charts, calibration devices, and monitoring devices as appropriate.
Ability to communicate verbally about patient status, provide patient and family teaching, and interact with internal and external healthcare teams.
Ability to follow applicable privacy, security, Medicare, Joint Commission, and other regulatory and compliance requirements.

Nice To Haves

Experience in hospice, home health, critical care, emergency department, oncology, medical-surgical, or another acute-care hospital setting is preferred.
Candidates with other relevant hospital experience are encouraged to apply.

Responsibilities

Develop and foster hospital referral-source acceptance and allegiance to Gilchrist, and implement strategies to increase admissions.
Maintain awareness of changes in the medical environment and industry competition.
Represent Gilchrist professionally and respond promptly to referral-source questions or requests for presentations.
Learn the assigned facility’s discharge-planning process and build relationships with key institutional referral sources.
Interact professionally and compassionately with patients, families, and hospital referral sources to explain end-of-life care services.
Deliver in-services, lunch-and-learns, and other presentations educating the medical community about Gilchrist, end-of-life care, hospice philosophy, and related topics.
Maintain knowledge of the Hospice Medicare Benefit and applicable insurance information, and communicate relevant information when needed.
Track liaison efforts, collaborate with Admission and Business Development team members, and suggest procedural improvements and new ideas.
Prepare for and attend required meetings, contributing feedback and suggestions.
Follow HIPAA privacy and security regulations, Medicare Conditions of Participation, Joint Commission requirements, and other regulatory and compliance requirements.
Assist with Share Days for prospective employees and orient new nursing personnel to the Hospice Liaison Nurse role’s policies, procedures, and practices.
Perform job functions in a fiscally responsible manner consistent with Gilchrist policies, mission, and vision.
Perform eligibility and clinical assessment visits for assigned hospital patients and coordinate their transition to Gilchrist services.
Discuss clinical findings with hospital representatives when required.
Explain Gilchrist services to patients and families in an appropriate manner to support suitable admissions and a positive impression of Gilchrist.
Complete timely electronic documentation of eligibility visits and admissions, using EMR-EPIC effectively across patient-care settings.
Oversee pending referrals and partner with Hospice Admission RNs and hospice unit staff in the admission process.
Prioritize visits and duties when multiple referral sources need services or information, following Gilchrist policies and procedures.
Keep referral sources updated on patient-care interactions, including ongoing status reports for admitted patients and death notifications.
Perform admissions-nurse duties in homes and facilities when needed, including on holidays.
Carry out other duties as reasonably required.
Demonstrate organizational values of respect, excellence, accountability, teamwork, ethical behavior, and results.