Hospice Director of Clinical Services

Graham Healthcare Group • Northbrook, IL

1d

About The Position

Residential Home Health and Hospice is seeking a Hospice Director of Clinical Services to support its hospice care team. The role directs and manages program development, supervises and develops Clinical Supervisors, and manages after-hours needs across hospice entities and branches. The Director collaborates with the VP of Clinical Operations on program goals and deliverables, quality improvement, data analysis, and business development. The position also oversees staffing, personnel classifications and job descriptions, care coordination, and standards for high-quality patient and family care.

Requirements

• Licensed RN or BSN with a current state license.
• At least 2 years of hospice experience.
• At least 1 year of supervisory experience.
• Familiarity with regulations pertaining to hospice operations to ensure compliance.

Responsibilities

• Direct and manage project and program development from beginning to end.
• Supervise and develop Clinical Supervisors.
• Direct and manage after-hours needs for all hospice entities and branches.
• Define program scope, goals, and deliverables in collaboration with the VP of Clinical Operations.
• Develop, organize, and recruit new business.
• Participate as needed in budget preparation for program development.
• Participate in quality assessment and performance improvement teams and activities.
• Gather and analyze organization-wide data with others and report findings to the VP of Clinical Operations or designee.
• Identify improvement opportunities and report them systematically to the VP of Clinical Operations.
• Work with improvement teams to set aims, determine outcome measures, identify changes to test, and establish process measures; support teams until desired outcomes are achieved.
• Provide technical improvement skills and coaching to teams as needed.
• Ensure teams document their progress and activities.
• Review and evaluate clerical and administrative policies and practices to determine whether they enable staff to fulfill responsibilities and achieve projected goals.
• Participate in reviewing, analyzing, and appraising the effectiveness of the total agency program.
• Supervise job classifications and job descriptions for professional personnel.
• Select and maintain a qualified, well-organized staff to provide for patients’ needs.
• Establish staffing patterns that reflect the personnel needed to plan, provide, and supervise care for patients and families.
• Establish methods for coordinating care and services.
• Lead efforts to promote and maintain quality-care standards among all patient care team members.

Benefits

• Up to 23 paid holiday and personal days off in year one.
• 401(k) plan with matching contributions.
• DailyPay access to earned money.
• Industry-leading 360 You benefits program.
• Company-paid emotional health and wellness support for employees and their families.
• Adoption assistance.
• Access to Ramsey SmartDollar.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed