Community Care Coordinator (Outside Sales)

Billet Health•Albuquerque, NM

2d•$50,000 - $100,000•Hybrid

About The Position

Billet Health is seeking an experienced Hospice Community Liaison who understands the importance of trust, communication, follow-through, and genuine relationships. Your role will be to serve as a knowledgeable resource for physicians, facilities, case managers, patients, and families while developing referral partnerships throughout the Albuquerque community. You will become a trusted point of contact for the people who rely on you to help connect patients with appropriate care. This role offers autonomy over your territory and the relationships you develop, requiring you to plan your outreach, manage your pipeline, identify opportunities, and work toward established business-development goals.

Requirements

At least 1 year of hospice marketing experience, or relevant healthcare sales experience with strong hospice knowledge
Established referral relationships within the Albuquerque healthcare community
Excellent interpersonal and communication skills
Strong presentation and relationship-building abilities
Knowledge of Medicare hospice guidelines and eligibility
Understanding of HIPAA and healthcare compliance
Self-motivated and organized
Comfortable managing an independent territory
Valid driver's license
Reliable transportation and current auto insurance

Nice To Haves

SNF, ALF, hospital, or physician-office marketing
Proven referral-generation results
EMR/CRM experience

Responsibilities

Build lasting relationships with physicians, hospitals, SNFs, ALFs, assisted living communities, case managers, and other referral partners
Maintain regular face-to-face contact with referral sources
Identify new partnership opportunities
Strengthen existing referral relationships
Represent Billet Health at community and professional events
Educate referral partners about hospice services
Meet with patients, families, and caregivers to provide information about hospice and available resources
Help families understand the role and benefits of hospice
Work closely with the clinical team to support appropriate transitions of care
Maintain strong communication throughout the referral process
Plan your outreach, manage your pipeline, identify opportunities, and work toward established business-development goals