Hospice Clinical Manager

Goodwin Living•Alexandria, VA

28d•$50 - $52

About The Position

The Hospice Clinical Manager provides leadership, operational support, and clinical support to the hospice team. The role oversees the clinical team, coordinates and supports patient care, ensures compliance and quality, develops staff capabilities, monitors performance and documentation, and contributes to continuous improvement and program development. The manager also serves in rotation as Administrator on Call.

Requirements

Current RN license issued by the Commonwealth of Virginia Department of Health Professional.
At least 5 years of experience as a professional nurse, preferably in hospice and palliative care.
Demonstrated leadership and organizational ability, with motivation to assist in program development.
Ability to identify and respond to the needs of terminally ill residents and families in varied settings.
Ability to cope with family emotional stress and tolerate individual lifestyles.
Computer skills for documents, spreadsheets, and database management, and ability to learn new electronic medical record software and become a trainer in health record documentation.

Nice To Haves

Certified Hospice and Palliative Care certification is preferred.
Professional nursing experience in a hospice and palliative care setting is preferred.

Responsibilities

Oversee and manage the clinical team, including hiring, training, scheduling, evaluating, and providing ongoing support and guidance to staff.
Serve as the primary point of contact for patients and families, communicating about care plans, changes in condition, and services, and addressing concerns and feedback.
Coordinate and ensure continuity of hospice care by collaborating with interdisciplinary teams, developing and implementing care plans, conducting case conferences, and addressing care-related issues.
Rotate as and serve as Administrator on Call.
Ensure the assigned team complies with applicable regulations, standards, and policies; monitor and evaluate care quality, conduct audits and assessments, and implement corrective actions as needed.
Identify clinical staff education and training needs and organize learning opportunities in collaboration with the educator.
Monitor clinical team productivity, efficiency, and outcomes; set performance expectations, conduct evaluations, and provide feedback and support.
Ensure accurate and timely documentation of patient care, including assessments, care plans, and progress notes.
Participate in quality improvement initiatives and contribute to developing and implementing programs or services that improve hospice care delivery and meet patient and family needs.