Hospice Clinical Coordinator

Paradigm Health•Bloomington, IN

14d•Onsite

About The Position

Join Paradigm Health as a full-time Hospice Clinical Coordinator providing compassionate, high-quality care to patients and families across a local Indiana territory. The role is based in the office in the posting city each day and supports hospice clinicians while overseeing day-to-day clinical operations. The coordinator supports up to 8–10 RN case managers (a target range that may vary), other hospice nurses such as on-call nurses, and aides. They also collaborate with partnering disciplines and other Clinical Coordinators to provide consistent guidance, messaging, and education. Paradigm Health describes its team culture as supportive and notes that it has received an Indy Star Top Workplace award for six years.

Requirements

Active registered nurse (RN) license in Indiana.
At least 2 years of hospice experience.
Knowledge of hospice regulations and Conditions of Participation (COPs).
Valid state driver's license and reliable automobile.
CPR certification.
Proof of current automobile insurance.
Current health certificate or physical examination and TB testing.
Criminal background check.
Currently certified as a Certified Hospice and Palliative Nurse (CHPN), or willing to obtain certification within the first year in the position.

Responsibilities

Develop relationships with partnering disciplines, serve as a resource, and provide support and guidance when indicated.
Work with other Clinical Coordinators to ensure consistent messaging and education for Paradigm Health hospice clinicians.
Oversee day-to-day clinical operations for associated RNCMs, including morning calls, field questions, visit coverage for staff call-ins, and patient PRN visit needs.
Maintain applicable patient clinical logs, including falls, infections, and incidents; bring data to QAPI, identify trends, and carry out improvement plans.
Complete grievance follow-up promptly for associated patients, document follow-up and re-education, and support service recovery.
Oversee medication, durable medical equipment (DME), and supply utilization for associated patients to meet care needs while remaining fiscally responsible.
Participate in monthly hospice pharmacy calls and reviews, address suggested changes with the team, and bring field staff questions or concerns to pharmacy representatives.
Support RNCMs and the associated hospice care team with care plan meetings and challenging patient-care conversations or situations when indicated.
Oversee timely and accurate completion of HIS measures and serve as HIS Administrator for applicable patients.