Hospice Clinical Branch Director

VitalCaring Group • Lubbock, TX

3h

About The Position

VitalCaring is hiring a Hospice Clinical Branch Director to lead day-to-day hospice branch operations while remaining closely connected to the care being delivered. The director is responsible for supporting the team and ensuring consistent, high-quality, patient-centered care, while balancing clinical, operational, and financial performance. The role calls for steady, accountable leadership and a focus on quality care, team engagement, community relationships, and long-term performance.

VitalCaring is a provider of home health and hospice services whose mission is to transform lives and foster hope through genuine caring. The organization describes its values as trustworthy, capable, compassionate, proactive, and called. The branch director will work alongside experienced leaders and will have ownership of the branch and opportunities to develop leadership skills and impact.

Requirements

• Active RN license.
• At least 3 years of leadership experience in hospice, home health, or healthcare operations.
• Strong understanding of clinical quality, compliance, and regulatory standards.
• Experience leading teams with a focus on engagement, retention, and development.
• Ability to manage operations while keeping patient care central to decisions.
• Excellent communication and relationship-building skills.
• Leadership approach characterized by integrity, consistency, and accountability.
• Ability to balance team support with clear performance expectations.
• Values relationships and reputation, particularly in a small-market setting.

Responsibilities

• Oversee branch operations, financials, and performance with a long-term mindset.
• Monitor quality outcomes, patient satisfaction, and team stability.
• Ensure efficient branch operations without compromising care.
• Ensure patients and families receive compassionate, high-quality hospice care.
• Establish a patient-first culture emphasizing dignity, communication, and patient experience.
• Partner with clinical leaders to maintain strong outcomes, compliance, and survey readiness.
• Remain present and engaged in supporting the team’s delivery of care.
• Recruit and develop a team that reflects the community served.
• Create a culture of support, accountability, and consistency.
• Coach leaders and clinicians, support their development, and set clear performance expectations.
• Build relationships with local providers, referral partners, and families.
• Represent VitalCaring as a trusted, dependable community partner.
• Support thoughtful growth through reputation, service, and follow-through.

Benefits

• Medical, dental, and vision coverage.
• Pharmacy benefits.
• Virtual care and mental health support.
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
• Supplemental health and life insurance.
• 401(k) with company match.
• Employee referral program.
• Prepaid legal services.
• Identity theft protection.
• Generous paid time off.
• Pet insurance.
• Tuition and continuing education reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed