Hospice Billing Specialist
About The Position
The Hospice Billing Specialist manages, coordinates, and processes billing for Hospice and Palliative Care. The role enters charges, processes and follows up on payer denials, researches client billing issues, posts payments, and responds to billing questions from patients. It also manages incoming payments and accounts in accordance with MorseLife financial policies, prepares and sends bills and invoices, reconciles billing accounts with the accounts receivable ledger, resolves discrepancies, sends reminders for outstanding accounts, and prepares monthly accounts receivable status reports. The specialist manages private-pay collections following insurance cancellation, denial, or other issues and performs other assigned duties.
Requirements
- Minimum 2–5 years of experience.
- ICD-10 coding experience required.
- One-year certificate from a college or technical school, or three to six months of related experience and/or training, or an equivalent combination of education and experience.
Responsibilities
- Enter charges accurately and promptly to support proper record handling and timely payment responses.
- Process and follow up on payer denials and research client billing issues, consulting with patients and/or family members as needed.
- Post payments in a timely manner.
- Prepare, compile, and mail bills for products paid for by clients.
- Respond to patients’ billing questions.
- Track incoming payments and accounts in compliance with MorseLife financial policies and procedures.
- Initiate and submit bills to clients and generate client financial statements.
- Prepare and send invoices, bills, and bank deposits.
- Compare billing accounts with the accounts receivable ledger to ensure payments are properly posted and accounted for.
- Verify discrepancies reported by clients and resolve billing issues.
- Send billing reminders regarding outstanding accounts.
- Prepare monthly reports detailing accounts receivable status.
- Manage private-pay collections after insurance cancellation, denial, or other issues.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Company-paid life insurance
- Voluntary life and supplemental insurance
- Short-term and long-term disability insurance
- 403(b) retirement savings plan
- Paid time off (PTO) and paid holidays
- Employee Assistance Program (EAP)
- Tuition reimbursement
- Professional development opportunities
- Employee referral bonus program
- Employee recognition and appreciation programs
- Employee discounts through Tickets At Work
- Free parking
- On-site dining and employee cafeteria
- Career growth and internal advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
