Honor Bar Attendant

Marriott•Bal Harbour, FL

About The Position

Facilitate positive guest experiences with the in-room honor bar. Inventory honor bars, in-room accessories, and promotional materials, replacing items as required. Maintain the cleanliness and appearance of each honor bar. Use software and handheld devices to record sales and take inventory, as appropriate. Monitor product availability, expiration dates, and inventory levels to help prevent stock-outs. Prepare a restocking cart and push it to floors where rooms are ready for inventory. Respond to guest requests and communicate honor bar operation issues to hotel management. Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager; and complete safety training and certifications. Maintain a clean and professional uniform and appearance, protect confidential information and company assets, welcome and acknowledge guests, anticipate and address their service needs, and thank them with genuine appreciation. Meet quality expectations and standards, maintain positive working relationships, support team goals, and communicate clearly and professionally. Perform other reasonable job duties as requested by supervisors.

Requirements

High school diploma or G.E.D. equivalent (preferred qualifications).
No related work experience required.
No supervisory experience required.
No license or certification required.
Ability to read and visually verify information in various formats, including small print.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces and up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Inventory honor bars, in-room accessories, and promotional materials, replacing items as required.
Maintain the cleanliness and appearance of each honor bar.
Use software and handheld devices to record sales and take inventory, as appropriate.
Monitor product availability, expiration dates, and inventory levels to prevent stock-outs.
Prepare a restocking cart and push it to floors where rooms are ready for inventory.
Respond to guest requests and communicate honor bar operation issues to hotel management.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional appearance, protect confidential information and company assets, and provide service according to company standards.
Meet quality expectations, maintain positive working relationships, support team goals, and communicate clearly and professionally.
Perform other reasonable job duties as requested by supervisors.