Bar Attendant

Toucan Gaming•Lake Charles, LA

About The Position

Toucan Gaming is a Louisiana video poker gaming and amusements provider. The Bar Attendant helps maintain a welcoming, clean, and professional lounge while providing prompt, courteous service to guests. The role includes preparing alcoholic beverages and food, checking identification and monitoring alcohol service, stocking supplies, processing payments, recording sales, and completing end-of-day paperwork. The employee must follow company procedures, workplace safety protocols, gaming regulations, and policies for alcohol and tobacco sales, and maintain required work permits and identification.

Requirements

Previous bartending, hospitality, customer service, or gaming experience is required.
Ability to read and follow written procedures, policies, and instructions for operating video poker machines and other equipment.
Sufficient visual acuity to check and verify identification.
Basic PC skills, including Microsoft Office products; ability to use a computer, phone, fax, copier, and 10-key calculator.
Basic mathematical, calculating, and money-counting skills.
Ability to multitask and prioritize in a fast-paced environment.
Identification establishing the right to work in the United States.
Valid video draw poker employee permit.
Valid state-issued driver’s license, identification card, or U.S. Military identification card while working at the lounge.
May be required to obtain a Parish Bar/ABO card, depending on the Parish of employment.
Must obtain and renew required certifications and permits on time.

Responsibilities

Maintain a positive and professional demeanor with guests, employees, and vendors.
Keep the lounge clean and attractive inside and out throughout all weather conditions by completing assigned shift duties.
Provide prompt and courteous service and greet customers with an appropriate company greeting.
Report ready for work at the scheduled time and accurately clock in and out.
Perform duties according to company standards, policies, and procedures, including workplace safety and gaming requirements.
Attend regular staff meetings, communicate with management, and follow appearance and uniform standards.
Record sales promptly and accurately; complete end-of-day paperwork and forward reports to appropriate personnel.
Follow company policies for selling alcohol and tobacco products.
Prepare alcoholic beverages and food items according to company standards.
Verify customers’ age and identification before serving alcoholic beverages; monitor consumption and refuse service when required by law or company policy.
Stock and replenish beer, liquor, mixers, garnishes, ice, and other supplies.
Accurately process cash, credit card, and electronic transactions.
Complete other assigned tasks and activities.