Bar Attendant

Toucan Gaming•Lake Charles, LA

10d•Onsite

About The Position

Toucan Gaming is hiring a Bar Attendant to help provide a welcoming and positive experience in its gaming lounge. The role serves guests, prepares alcoholic beverages and food, maintains a clean and attractive lounge, and follows company standards, safety protocols, and gaming regulations. The Bar Attendant also handles sales and payments, completes end-of-day paperwork, and maintains required permits and identification.

Requirements

Previous bartending, hospitality, customer service, or gaming experience is required.
Ability to read and follow written procedures and policies, including instructions for operating video poker machines and other equipment.
Sufficient visual acuity to check and verify identification.
Basic PC skills, including Microsoft Office, and ability to use a computer, phone, fax, copier, and 10-key calculator.
Basic mathematical, calculating, and money-counting skills.
Ability to multitask and prioritize in a fast-paced environment.
Identification establishing the right to work in the United States.
Valid video draw poker employee permit.
Valid state-issued driver’s license, identification card, or U.S. Military identification card while working at the lounge.
May be required to obtain a Parish Bar/ABO card depending on the parish where assigned; employees are responsible for obtaining and renewing required certifications and permits before expiration.

Responsibilities

Maintain a positive and professional demeanor when interacting with guests, employees, and vendors.
Keep the lounge clean and attractive inside and out throughout all weather conditions, completing assigned shift duties.
Provide prompt, courteous service and greet customers using the appropriate company greeting.
Arrive ready to work at the scheduled time and accurately record work hours.
Perform duties according to company standards, policies, and procedures, including workplace safety and operating protocols.
Follow gaming regulations, policies, and procedures, and attend staff meetings while maintaining communication with management.
Follow appearance and uniform standards.
Record sales promptly and accurately and complete end-of-day paperwork and reports.
Follow company policies for selling alcohol and tobacco products.
Prepare alcoholic beverages and food items according to company standards.
Verify customers’ age and identification before serving alcoholic beverages.
Monitor alcohol consumption and refuse service when required by law or company policy.
Stock and replenish beer, liquor, mixers, garnishes, ice, and other supplies.
Accurately process cash, credit card, and electronic transactions.
Complete other assigned tasks and activities.