Honor Bar Attendant

Kimpton Hotels & Restaurants • Sacramento, CA

9h

About The Position

The Honor Bar Attendant replenishes guestroom honor/private bars, maintains inventory, and posts charges while keeping the private bar storage area neat and organized. The role also assists with guest requests and tray runs as needed. The attendant represents the hotel by creating highly personalized guest experiences and building relationships that encourage guests to return.

The position involves stocking and organizing bar carts, checking product expiration dates, setting up and breaking down coffee service and water stations, recording items taken from honor bars, reporting activity to the front office, and maintaining clean and organized room refrigerators, baskets, and storage areas. The attendant may also take on responsibilities outside the listed duties when needed.

Requirements

• At least 1 year of experience in customer service or a similar role.
• Excellent written communication, professional communication, and presentation skills.
• Highly motivated and flexible, with the ability to take initiative.
• Flexible schedule and ability to work evenings, weekends, and holidays when needed.

Nice To Haves

• High school diploma preferred.

Responsibilities

• Memorize the honor bar layout and accurately place each product.
• Become familiar with IRD carts and ensure the bar cart is stocked at the start and end of each shift.
• Check product expiration dates daily.
• Set up and break down scheduled coffee service and water stations each morning and afternoon by the predetermined times and according to Kimpton standards.
• Learn and use the technology for recording items taken from honor bars, and provide a report to the front office at the end of the day.
• Promptly clean spills, broken glass, and debris after incidents.
• Pick up trays while returning to the station, during slow periods, and on designated tray runs.
• Assist with monthly honor bar inventories and deep cleans.
• Check refrigerators and baskets in assigned rooms for consumed private bar items.
• Record used items by room number and restock them in each room.
• Keep room refrigerators, baskets, and the storage room clean and organized.
• Assist with guest request orders and tray runs as needed.
• Take on responsibilities outside the job description when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed