Homeowner Relations Coordinator

Outrigger Hospitality Group • Lahaina, HI

8d

About The Position

The Homeowner Relations Coordinator supports the successful day-to-day administration of upkeep for owner units in the Honua Kai rental program. The role involves ordering and tracking replacement items for units, updating relevant parties, and communicating verbally and in writing with the team, HOA, and owners. The coordinator is expected to exemplify aloha while assisting guests in accordance with Outrigger policies and procedures.

Requirements

• A valid driver's license.

Nice To Haves

• High school diploma, bachelor's degree in Hospitality Management, or equivalent is preferred.
• Resort or lodging operational experience at a mid- to large-scale property of similar size and scope is preferred.
• Condominium resort experience is preferred.

Responsibilities

• Exemplify the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures.
• Manage day-to-day administrative duties relating to upkeep of owner units in the Honua Kai rental program.
• Order and track replacement items for units.
• Update and communicate with the team, HOA, and owners regarding replacement-item orders via email, phone, and in person.

Benefits

• Health insurance, including dental, medical, prescription, and vision coverage.
• Paid holidays, sick leave, vacation, and medical leave.
• Retirement plan (401K).
• Recognition and award programs.
• Employee Assistance Program.
• Discounted hotel rates.
• Training and development programs and opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed