Homeowner Relations Coordinator
OUTRIGGER Hospitality Group•Lahaina, HI
About The Position
At OUTRIGGER Resorts & Hotels, the Homeowner Relations Coordinator embraces the cultures and communities where they live and practices aloha, extending it to guests and colleagues. The role exemplifies aloha while assisting guests in accordance with company policies and procedures. It manages day-to-day administrative duties related to maintaining owners’ units in the Honua Kai rental program, including ordering and tracking replacement items and communicating updates to the team, HOA, and owners by email, phone, and in person.
Requirements
- Must have a valid driver's license.
Nice To Haves
- High school diploma, bachelor’s degree in Hospitality Management, or equivalent preferred.
- Resort or lodging operational experience at a mid- to large-scale property of similar size and scope preferred.
- Condominium resort experience preferred.
Responsibilities
- Assist guests in accordance with Outrigger policies and procedures while exemplifying the image of aloha.
- Manage day-to-day administrative duties related to upkeep of owners’ units in the Honua Kai rental program.
- Order and track replacement items for units.
- Update and communicate with the team, HOA, and owners about orders by email, phone, and in person.
Benefits
- Health insurance, including dental, medical, prescription, and vision coverage.
- Paid holidays, sick leave, vacation, and medical leave.
- Retirement plan (401K).
- Recognition and award programs.
- Employee Assistance Program.
- Discounted hotel rates.
- Training and development programs with opportunities for growth.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
