Homeless Services Program Manager (PPM II)
About The Position
King County's Department of Community and Human Services (DCHS), Housing and Community Development Division, is hiring a Project/Program Manager II to support homelessness services and housing projects throughout the region. Reporting to the Homeless Services Programs Manager, the position assists in negotiating and managing services and operating contracts and coordinates with funders and providers to implement projects for people experiencing homelessness. Work focuses on outreach, shelter, transitional housing, and rapid re-housing, with a blend of projects. The role applies equity and social justice principles and supports regional system improvement. The position is scheduled for 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m., and is overtime eligible with supervisory pre-approval. It is represented by Protec17 and designated Non-Mission Critical. DCHS operates in a hybrid work model, with onsite and telecommuting days determined by business needs. The primary onsite location is the Chinook Building in Seattle, Washington. Employees must reside in Washington state within a reasonable distance of their King County worksite. The selected employee will receive a County-issued laptop and must maintain a reliable home workspace and internet connection. This recruitment is for multiple career service positions and may also be used to create a six-month pool for current and future career service, term-limited-temporary, and special duty opportunities.
Requirements
- Demonstrated record of excellence implementing and managing federal, state, or local grants and/or related contract management experience.
- Two years of experience in contract management.
- Demonstrated creative problem-solving skills or track record and consistent communication.
- Experience negotiating, preparing, monitoring, and/or managing services and/or housing contracts.
- Demonstrated ability to adhere to policies and procedures.
- Understanding of equity and social justice concepts and the effects of place, race, and systems-based inequities, and ability to apply an equity and social justice approach to all areas of work, including communication and RFP processes.
- Understanding of foundational frameworks and best practices, including Housing First, Trauma-Informed Care, and Harm Reduction.
- Ability to work as a team member internally and externally with other jurisdictions and service providers.
- Ability to meet deadlines, manage multiple tasks simultaneously, and organize and prioritize work in response to changing needs.
- Clear, professional-level writing ability for correspondence, grant proposals, and contracts.
- Proficiency using MS Word, Excel, and Outlook or another email application.
- Ability to reside in Washington state within a reasonable distance of the King County worksite.
- Ability to maintain a home workspace with reliable internet access and remain available and responsive during scheduled work hours.
Nice To Haves
- Bachelor's degree in Public Administration, Social Services, or Business, and three years of experience planning and/or implementing social services or homelessness service programs; or an equivalent combination of education and experience.
- Solid understanding of homeless housing and services systems.
- Lived experience of homelessness; individuals with this experience are highly encouraged to apply.
- Knowledge of the local social service continuum.
- Passion for system reform, racial justice, and helping people access resources to lead healthy and meaningful lives.
- Experience with RFP processes, including development and management of the review process.
Responsibilities
- Develop, manage, and monitor service contracts with nonprofit agencies to ensure compliance with applicable federal, state, and local standards.
- Provide technical assistance to contracting and prospective contracting agencies on project implementation and contractual responsibilities.
- Apply an equity and social justice approach in partnership with team members and other division and department staff.
- Coordinate with other funders and service providers to integrate funded projects with related regional efforts.
- Gather and analyze data about housing and services for people experiencing or at risk of homelessness to support continuous system improvement and inform RFP processes.
- Write RFP documents, including guidelines, application forms, and rating tools, and implement RFP processes.
- Coordinate and collaborate with the division's evaluation team, providing input on evaluations of funded projects and larger initiatives.
- Represent the team in departmental, inter-jurisdictional, and multi-agency planning processes and workgroups.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
