Full Life Care - Homecare Supervisor

Transforming Age•Everett, WA

8d•Onsite

About The Position

Full Life Care is a not-for-profit organization incorporated in 1980 that supports adults with chronic illnesses and physical or developmental disabilities, along with their caregivers. The Homecare Supervisor coordinates and oversees home care aides and long-term in-home care services, supporting clients, caregivers, and care teams. The role is based at the FLC Everett Branch in Everett, Washington, and pays $25.24 per hour. The position includes medical, vision, and dental coverage, retirement benefits, generous paid time off, and other benefits.

Requirements

Must be at least 18 years old.
Associate’s degree in social services, home economics, or a related field, or equivalent relevant experience.
At least one year of supervisory experience.
Excellent written and verbal communication skills in English.
Strong organizational, prioritization, and time management skills.
Adaptable and proactive, and comfortable working in a fast-paced, changing environment.
Ability to work effectively with diverse individuals and teams.
Reliable transportation, a valid driver’s license, and proof of auto insurance.
Ability to travel locally and attend in-person reviews with clients, caregivers, and team members.
Ability to lift at least 25 pounds and assist with client mobility as needed.

Nice To Haves

Experience in a health or social service setting is preferred.

Responsibilities

Coordinate and oversee interviewing, orientation, and performance management of home care aides.
Provide direct supervision and support to home care aides, including scheduling, training, and conflict resolution.
Develop and regularly update individualized home care service plans.
Ensure aides comply with care plans and agency standards.
Monitor and manage a caseload of clients receiving long-term in-home care services.
Maintain frequent communication with clients, caregivers, case managers, and care team members.
Support home care aides in providing preventive care and beneficial services to clients.
Conduct on-site visits and annual evaluations of direct care staff.
Ensure compliance with electronic visit verification, accurate timekeeping, and documentation procedures.
Respond to and appropriately refer telephone calls, emails, and client or caregiver concerns.
Assist clients, families, and informal supports with empathy and professionalism.
Facilitate transitions for new clients from intake to ongoing care supervision.
Maintain accurate, up-to-date client and caregiver records in the care management system.
Monitor staffing levels and adjust as needed to meet organizational goals.
Collaborate with leadership and complete assigned tasks or projects.
Perform other duties as assigned.