Homecare Services Coordinator (Human Services & Care Coordination)
About The Position
The Homecare Services Coordinator (Consultation Services Advisor) develops and manages service delivery plans for participants in Minnesota’s Community First Services and Supports (CFSS) program, based on county assessments. Plans are developed in partnership with participants and fulfilled by an agency or budget provider. The coordinator supports participants on an assigned caseload and helps them access and maintain needed goods and services. The role involves ongoing communication with participants, service agencies, lead agency providers, and the Minnesota Department of Human Services (DHS). The coordinator stays informed about relevant policies and changes involving the State of Minnesota, counties, managed care organization agencies, and service agencies. This position offers the opportunity to support participants’ independence and personal goals while contributing to Asura’s growing services.
Requirements
- Bachelor’s degree in Human Services, Social Work, Psychology, Healthcare, Rehabilitation, or a related field; or one year of full-time experience providing direct services to individuals with disabilities or older adults; or personal experience coordinating your own long-term support services.
- Passion for helping others achieve greater independence.
- Strong communication skills and ability to build trust with diverse individuals.
- Organization and attention to detail while managing multiple priorities.
- Comfort navigating regulations, budgets, and service plans.
- Problem-solving skills and ability to find creative solutions.
- Self-motivation and ability to work independently while maintaining a participant-centered approach.
Nice To Haves
- Experience in case management, care coordination, social services, disability services, healthcare navigation, or aging services.
- Knowledge of Minnesota HCBS, PCA, CFSS, waiver programs, or related services.
- Experience managing budgets, service plans, or participant-centered programs.
- Proficiency with Microsoft Office and electronic documentation systems.
Responsibilities
- Develop service delivery plans with participants based on their county assessments under the CFSS program.
- Coordinate plan fulfillment with agency or budget providers.
- Manage the success of service plans through ongoing communication with participants, service agencies, lead agency providers, and DHS.
- Serve as a resource for participants on an assigned caseload.
- Stay informed about policies and changes affecting CFSS services at the state, county, managed care organization, and service-agency levels.
- Help participants receive and maintain the goods and services they need.
Benefits
- Work/life flexibility.
- Professional development opportunities.
- Generous paid time off options.
- Free mental health and wellbeing program.
- Health, dental, and vision insurance for full-time employees.
- HSA and FSA for full-time employees.
- Retirement plan with employer match.
- Company-paid disability and life insurance for full-time employees.
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What This Job Offers
Job Type
Full-time
