Home Services Technician - Memphis, TN

LOOKOUT PEST CONTROL•Bartlett, TN
•Onsite

About The Position

A Home Services Technician at Lookout Pest Control works in the field to improve home safety and protect homes from moisture and termites. The role involves installing attic insulation, placing moisture barriers in crawl spaces, and providing termite prevention and monitoring services. Technicians also provide customer service by answering questions and helping customers feel confident in the work performed. The technician follows safety policies and regulatory requirements, maintains licenses and registrations, and ensures equipment and vehicles are safe and serviceable. The work includes driving between customer stops, preparing sites and materials, completing insulation and crawl-space encapsulation tasks, applying liquid termiticide, installing and maintaining termite bait stations, documenting termite activity, and cleaning job sites. The technician may also identify opportunities for additional services and attend required training and meetings.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and a motor vehicle record that conforms to the company's Safe Driver Policy and insurance requirements; must maintain these qualifications.
  • Must pass the state-required examination for registration or certification after being hired.
  • Must be over 18 years of age.
  • Must be able to read and speak English fluently.
  • Ability to calculate and measure distance, volume, and mixing ratios.
  • Excellent customer service, attention to detail, integrity, self-direction, punctuality, and accountability.
  • Availability for weekend work as required.

Responsibilities

  • Follow company safety policies and regulatory requirements for product application, storage and mixing, personal protective equipment, and safe operation of equipment, vehicles, and tools.
  • Operate a company vehicle safely and lawfully.
  • Obtain and maintain industry-required licenses and registrations through examinations and continuing education.
  • Maintain equipment and vehicles for cleanliness, preservation, longevity, effectiveness, and safety.
  • Coordinate with customers to schedule or confirm appointments and services and explain appointment preparation.
  • Ensure appropriate materials and equipment are available at each job site and clean the site after completing work.
  • Remove existing attic insulation, prepare and inspect attics, and install new blown-in insulation using an insulation truck and equipment.
  • Prepare crawl spaces for moisture barriers, including debris removal, and measure, roll, tape, and cut barrier materials during installation.
  • Operate and maintain a liquid termiticide rig, including filling and mixing products; prepare structures by trenching and drilling voids or slabs; apply termiticide according to product labels.
  • Install termite bait stations in accordance with the safe digging program and mount bait boxes.
  • Locate, clean, inspect, and bait stations; repair or replace them as necessary; document and graph termite activity as required; and remove stations as directed.
  • Collaborate with Sales to identify opportunities for additional services and generate leads.
  • Attend required training and meetings and perform other assigned duties.
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