HOME PHOTO ELEC/ASST DEPT LEADER

The Kroger Co.•Bend, OR

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Help achieve department sales and profit goals while monitoring and controlling quality assurance standards. Assist in directing and supervising department functions, duties, and activities, and support day-to-day operations. Embrace the Customer 1st strategy, encourage associates to provide excellent service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Effective communication skills.
  • Basic math skills, including counting, addition, and subtraction.
  • Ability to handle stressful situations.
  • Ability to meet the minimum physical demands of the position.
  • Must be at least 18 years old.

Nice To Haves

  • Management experience.
  • Retail experience.
  • High school diploma or equivalent.
  • Ability to speak, read, and/or write in a second language.

Responsibilities

  • Adhere to local, state, and federal health and civil codes.
  • Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
  • Maintain knowledge of department products and answer questions or suggest products.
  • Understand the store layout and locate products.
  • Inform and educate department associates about current, upcoming, and special in-store promotions, particularly those affecting the department.
  • Maintain EAS to company standards.
  • Stay current with present, future, seasonal, and special advertisements.
  • Monitor inventory and stocking conditions and note discrepancies.
  • Plan, organize, and supervise the inventory process.
  • Observe scheduled shift operating hours.
  • Demonstrate creative merchandising.
  • Condition products in assigned sections according to company policy.
  • Understand and perform cashier functions.
  • Ensure compliance with merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate engagement, and customer engagement rules.
  • Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
  • Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
  • Notify management of customer or employee accidents.
  • Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Perform the essential functions of the position with or without reasonable accommodation.
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