Home Mortgage Consultant (SAFE)

Wells Fargo Bank•New York, NY

About The Position

Wells Fargo is seeking a Home Mortgage Consultant to originate residential mortgages. The role involves soliciting mortgage business from a range of sources, building relationships with real estate and financial professionals, and maintaining visibility for Wells Fargo Home Mortgage in the assigned market. The consultant evaluates customer needs and financial and credit information, recommends suitable loan products, receives applications, quotes rates and points, and completes follow-up activities related to registration and rate lock-in. The position also requires communicating Wells Fargo’s mortgage programs, rates, policies, underwriting requirements, and procedures while providing timely, proactive customer service and producing compliant, high-quality loans. This is a SAFE position with customer contact and duties that may include offering or negotiating terms or taking an application for a dwelling-secured transaction. Employment requires SAFE registration, compliance with the S.A.F.E. Mortgage Licensing Act and related regulations, and meeting Loan Originator qualification requirements. Wells Fargo initiates SAFE registration after the employment start date. Ongoing employment is contingent on meeting applicable regulatory requirements, including financial responsibility, character, financial fitness, background, and any additional screening standards. Compensation includes an hourly base pay rate that meets or exceeds applicable minimum wage requirements, with the opportunity to earn additional commission. Eligible employees may receive a comprehensive benefits package.

Requirements

At least 2 years of Mortgage Retail Sales experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the employment start date.
Meet Consumer Financial Protection Bureau Loan Originator qualification requirements and applicable Wells Fargo policies.
Meet applicable financial responsibility, character, general financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

Solicit residential mortgage business from various sources.
Produce high-quality, compliant loans and provide excellent customer service.
Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources.
Maintain visibility for Wells Fargo Home Mortgage in the marketplace and stay informed about mortgage industry trends and developments in the assigned market.
Present recommendations for producing loans and exercise some independent judgment while learning and adhering to applicable policies, procedures, compliance requirements, and loan-generation practices.
Understand real estate appraisals, title reports, and real estate transactions.
Receive customer applications, quote rates and points, and complete follow-up activities related to registration and rate lock-in.
Analyze customer needs and low- to moderately-complex financial and credit data to recommend appropriate mortgage products and risk levels.
Inform prospective and existing customers about mortgage programs, rates, policies, underwriting requirements, and loan procedures.
Maintain client satisfaction and loan quality through timely, proactive customer communication.
Pursue Wells Fargo training to increase knowledge of company products, policies, procedures, and underwriting requirements.
Meet SAFE registration, Loan Originator qualification, and ongoing regulatory requirements.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately and make sound risk decisions.