Home Medical Equipment Technician II | HME
Avera•Madison, SD
About The Position
A Home Medical Equipment (HME) Technician II delivers, sets up, and maintains medical devices—including hospital beds, wheelchairs, and oxygen concentrators—in patients’ homes and other living facilities. The technician educates patients and caregivers on safe equipment use, performs routine cleaning and safety checks, and maintains accurate delivery documentation. The position involves physical lifting, independent work, and on-call availability.
Requirements
- High school diploma, GED equivalent, or an equivalent combination of education and experience.
- Driver’s license upon hire.
- Ability to work the specified hours.
- Visual acuity adequate to perform position duties.
- Ability to communicate effectively and to hear, understand, and distinguish speech and other sounds.
- Ability to perform the essential job functions satisfactorily.
Nice To Haves
- Experience with medical equipment.
- One to three years of related work experience.
Responsibilities
- Develop and maintain knowledge of current HME products and services and applicable governmental regulations.
- Safely transport equipment in company vehicles, manage delivery routes, and coordinate pickups of used equipment.
- Assemble medical devices on-site and demonstrate their safe use to patients and families.
- Complete documentation for equipment setups, deliveries, and pickups in compliance with company policies and regulatory requirements.
- Process transactions, including customer registrations, sales orders, transfers, cash sales, deposits, returns, notes, tasks, autopay, and work-in-progress updates.
- Understand reimbursement guidelines, obtain required signatures, and document information needed to support reimbursement.
- Conduct home visits to check equipment quality and reinforce safe, appropriate equipment use.
- Perform preventive maintenance and minor repairs according to manufacturer guidelines and company standards.
- Clean and decontaminate equipment according to manufacturer instructions and organizational infection control protocols.
- Participate in on-call assignments as needed, including after business hours and/or on weekends.
Benefits
- PTO available on day one for eligible hires.
- Up to 5% employer matching contribution for retirement.
- Career development through hands-on training and mentorship.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
